Tangled Depths maps closing with no warning

Tangled Depths maps closing with no warning

in Guild Wars 2: Heart of Thorns

Posted by: Lelling.6795

Lelling.6795

This is a very common occurrence with Tangled Depths – we usually gather way before the event begins so that we can get as many people from our community into the map as possible, even though that means we literally have nothing to do on the map for half an hour – but it’s better than leaving half of our members out (which is also a badly designed feature in itself but that’s a whole different story).

So we get everyone into the map, about 60 people, we split up into groups, begin explaining the intricacies of the event, and then the map suddenly closes. No warning, there was no message that the map is closing nor any volunteer popup.

And of course, instead of being transferred to the same map, we are scattered across 5 different maps, all full now, so we can’t actually do anything – some people are even stuck on BRAND NEW maps with Tier 1 and nothing completed.

This looks like it clearly isn’t meant to happen, so maybe ArenaNet doesn’t even know that it does.

Please look into this o.o

EDIT: we had this issue with other maps in the past as well, but only once a month or so. With TD it seems like it happens several times a week.

Cyan Vei | whole bunch of other alts
[DV] Leader, OpenCommunity admin

(edited by Lelling.6795)

Tangled Depths maps closing with no warning

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Posted by: Takami.7015

Takami.7015

Yep, this happened to me. Please check it out A-Net!

Tangled Depths maps closing with no warning

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Posted by: Terra.8571

Terra.8571

Lelling is putting this nicely – the example we just had was this:

Find a map 1hr 30mins before Chak pops. Do events to get 200% participation and t4 map.

30 minutes before Chak Gerent we all get kicked. We decided to continue and find another map, (note we have all lost our 200% participation) and then we scramble to get as many people into this map.

10 minutes before Gerent we all get kicked AGAIN. Now we cannot get everyone onto a t4 map whilst the t1 map will fail as nuhoch has no jumping shrooms. We just cancelled the event and we all lost 2 hours of our time. That’s almost 100 disappointed people, please fix this AN. This is not effecting a handful of people, it’s effecting dozens of communities each with hundreds of players.

Tangled Depths maps closing with no warning

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Posted by: Ayrilana.1396

Ayrilana.1396

Was there a notification within the 60 minutes that you were on the map?

Tangled Depths maps closing with no warning

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Posted by: Terra.8571

Terra.8571

Was there a notification within the 60 minutes that you were on the map?

No – none of the 70 people on ts got the notice.

Tangled Depths maps closing with no warning

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Posted by: maddoctor.2738

maddoctor.2738

Was there a notification within the 60 minutes that you were on the map?

There was no notification for either of the two kicks we were just booted out of the map. And even if there was one, come on, we were 60-70 people on that map from the community alone, a map with so many people shouldn’t be closing in any case. And then people wonder why is TD such a wasteland

Tangled Depths maps closing with no warning

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Posted by: Ayrilana.1396

Ayrilana.1396

There is some randomness, perhaps a bug, where the map kick timer doesn’t reset after after a map is filled to capacity. You can get onto a map, get the prompt, ferry people over, and still get booted when the map closes despite the timer disappearing. Or maybe that’s by design (hope not).

Tangled Depths maps closing with no warning

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Posted by: Lelling.6795

Lelling.6795

Was there a notification within the 60 minutes that you were on the map?

We’re familiar with that, yeah. We used to have this bug when we would taxi on maps which were closing, and then the message would disappear when we got enough people in – but the map would still close. But this is not it, unfortunately =(

We don’t go on maps that are closing anymore, we make sure that nobody had the message that it’s closing when we’re choosing it. And a lot of people naturally get redirected onto it, which means it shouldn’t be closing.

Cyan Vei | whole bunch of other alts
[DV] Leader, OpenCommunity admin

Tangled Depths maps closing with no warning

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Posted by: Ayrilana.1396

Ayrilana.1396

Was there a notification within the 60 minutes that you were on the map?

We’re familiar with that, yeah. We used to have this bug when we would taxi on maps which were closing, and then the message would disappear when we got enough people in – but the map would still close. But this is not it, unfortunately =(

We don’t go on maps that are closing anymore, we make sure that nobody had the message that it’s closing when we’re choosing it. And a lot of people naturally get redirected onto it, which means it shouldn’t be closing.

Then that’s something different from what I have seen.

Tangled Depths maps closing with no warning

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Posted by: Misguided.5139

Misguided.5139

When did this first happen? I’ve spent a ton of time in TD and never seen that happen.

Tangled Depths maps closing with no warning

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Posted by: Jornophelanthas.1475

Jornophelanthas.1475

Have you posted this in the bug reports subforum?

Tangled Depths maps closing with no warning

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Posted by: Terra.8571

Terra.8571

When did this first happen? I’ve spent a ton of time in TD and never seen that happen.

This is not something you will see by just playing normally and allowing the game to allocate you a map. It specifically occurs when players are taxied into maps.

The way communities organise group events like TD meta is to get 80+ people on ts (HoT maps seem to have an 80 cap) and then jump onto a TD map at same time. By doing so, we try and trick the game there are lots of new people coming and open up a “fresh” map. In HoT this is much harder than normal tyria because there can be a dozen open maps at any given time (core tyria rarely has more than 4 of any given map).

Sometimes a fresh map isn’t found so a low tier map as possible is sought. However, when people are taxied into one of these potential maps, they are given no notice they are closing. As such, we can be booted out after the 1hour timer has elapsed with no warning.

The simple fix is to not allow players to join closing maps – long term though, AN needs a better system to allow large groups of players to enter their own maps as this is really hurting communities who try to organise said events. I know there are huge issues with wvw and pvp matchmaking but please can AN devs at least acknowldge there is an issue and that they are looking into both solving the short term issue of maps closing with full populations and the long term issue of a better system to create new maps for large groups of players.

Tangled Depths maps closing with no warning

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Posted by: Misguided.5139

Misguided.5139

Ah, thanks for the explanation. I have taxied into TD before, but not recently.

Tangled Depths maps closing with no warning

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Posted by: Aidyl.2418

Aidyl.2418

Just happened again, Anet pls
(?_?)