When will I receive my items for prepurchase?
in Guild Wars 2: Heart of Thorns
Posted by: BloodyPanda.6789
Q:
When will I receive my items for prepurchase?
When will I receive my items for prepurchase?
in Guild Wars 2: Heart of Thorns
Posted by: JustTrogdor.7892
A:
I purchased Ultimate the day it was for sale. The bonus items arrived via in game mail but I had to log out and back in before they arrived. Also make sure your mail isn’t full and reads 10/10. If your mail is full you will need to delete some old ones before new mail will arrive. The 2nd character slot (they loyalty one) should arrive in a week or so as they send them out in batches.
https://help.guildwars2.com/entries/94582027-Heart-of-Thorns-Pre-Purchase-FAQ
Eligible accounts that are upgraded with a pre-purchase serial code after July 10 will receive their slots on a weekly basis after that.
If for some reason you do not receive the bonus items as described you will need to contact support.
The Burninator
(edited by JustTrogdor.7892)