Why not a simple discount than refund?

Why not a simple discount than refund?

in Guild Wars 2: Heart of Thorns

Posted by: xiiliea.9356

xiiliea.9356

Just something that is bothering me. It would be much easier if everyone who is eligible for a refund be entitled to a discount than processing a refund (plus less taxes too for ArenaNet too).

Why not a simple discount than refund?

in Guild Wars 2: Heart of Thorns

Posted by: Rebound.3409

Rebound.3409

If you give ppl discounts they will QQ that ANet is greedy and after allegedly “being scammed” as they say, anet doesn’t want to return the money..specially in a time period when a full money refund is mandatory by law from what i know, if the product is not what was advertised etc.

The better option for what you proposed was to have “both options available”…but then you ask yourself…discount for what? Why even apply a discount to a product that hasn’t been released yet. It’s not normal.

Why not a simple discount than refund?

in Guild Wars 2: Heart of Thorns

Posted by: jgcd.6041

jgcd.6041

Eh, the kittening about it was mild, despite what some articles said. Besides, even if ANet gave us everything we wanted, cured cancer, and so on… people would still QQ.

Besides, nothing involved was false advertising. Misleading? Probably. But not false. There is a difference. ANet has been very careful to not make promises that it has no intention of carrying out.

- This is a forum, expect logic to get left at the door, beaten bloody, and set on fire.

- The more asinine the post or thread, the more I am amused.

Why not a simple discount than refund?

in Guild Wars 2: Heart of Thorns

Posted by: Healix.5819

Healix.5819

Refunds were simply easier to implement, especially if it was a last minute decision.

If they plan on repeating this next expansion, the refund probably will be displayed as a discount (in-game upgrade option).