Guild Wars 2

It’s no big secret that GW2 has been plagued by disconnects since launch. It only takes 3-4s to get back into the game, but unfortunately due to the way maps are structured this generally means the loss of 30-45 minutes of progress.

Everyone knows the pain of having Teq at 5% just to have them DC and be placed into an empty map. Or being 10s away from beating VW, only to be thrown into a chest farm map. Of course nothing is worse than waiting 2 hours in a WvW queue, just to DC after 10 minutes in the map and end up at the back of the queue again…

Will HoT address this issue in anyway?

Is the issues definitely on the server side? If it is not, there is literally nothing they can do.

Plagued with disconnects?

I know the game had some issues in the beginning (ugh, memories of Guild VOIP during Karka’s event shutters), but many of those got fixed by the …3rd month in. By month 6 there was almost no disconnect issues save for the occasional server reset/crash that happened once in a blue moon. Yesterday I was logged into the game for 7+ hours straight without any disconnects or issues with the game. I did log out twice during the second hour to swap characters at the selection screen, but that is it. So I’m thinking that your internet might be the major issue and not the game. Or I’m just a really lucky SOB?

The question is as good as asking if it will cure cancer .. since ANet can simply NOT fix the whole internet.

Disconnects is a bad word for it.

There’s a commonly known issue that is well documented in many other places that when there is a grossly large encounter (3 way WvW zerg fight, Jormag, Shadow Behemoth, Teq, Karka Queen, etc) with a ton of people at it sometimes you randomly just crash. An error pops up, you can send this error to Arena Net. I have probably done so around 50+ odd times over the last few years. It’s been there since the start of the game far as I can remember.

This is not an uncommon problem and it seems to happen not only randomly but also to a wide variety of people with a wide variety of hardware and setups. For example I run the game on “Ultra” settings with no problems at large events, but once every few large events I just get dumped to desktop with that crash error despite still having great FPS performance and the like.

It’s incredibly frustrating because when you are on an event, like Jormag or Teq, and you crash you get put out of that instance and thus you get screwed out of doing that event because you often times end up in a random map with nothing going on.

The only even semi-work around is to lower the number of people models that render (down to lowest/lowest) which seems to give some semblance of reliable stability. That said it’s kinda silly if my FPS computer performance is doing fine, why should it matter how many people the game shows?

What I’ll do to grab the error is run again on highest/highest later and when I invariably crash at a large event I’ll record the error down and post it here.

For crashing problems on “ultra” we need a 64-bit client, since the problem is you
simply reach the maximum memory limit at around 3.5-3.7 GB and crash.

The actual fix is : lower your settings escpecially the number of shown players.

There are a LOT of problems associated with the servers. Mainly on the Europe servers.

Quite often, I DC, but all other programs on my computer that require an internet connection won’t disconnect, suggesting its an issue with ArenaNet’s servers.

If you email support about this, some of the responses they give are absolutely ridiculous. I emailed them, and they just told me to close and exit every single program and process on my computer, except GW2. (For those who can’t put two and two together, this includes my security system, therefore opening my computer to viruses.)

I wanted to email them back and say how foolish they were for suggesting that I do something that could potentially put me at risk, but that wouldn’t really accomplish anything, so I never replied.

I tried a few things to try and eliminate the problems, and this is what I came up with.

-Open the ports 80,443,6600 and 6112 on both your firewall and your router. I don’t believe this can cause security issues on your PC if you have a good security/firewall.

-Run the GW2 repair program. If you don’t know how to get the repair program, there is a guide in the Support section of the GW2 website, and theres a guide somewhere on this forum. After I done this, I noticed the amount of crashes significantly drop, from 8+ per day, down to 1 per day, sometimes none, suggesting that if part of your GW2 files become corrupted, it can cause crashes that masquerade as connection/server issues.

Keep in mind that those DC problems are mainly for Europeans using a CERTAIN supplier. Which would point more towards the issue lying with said supplier rather then the servers themselves.

I have personally played more or less daily since release (from Sweden) and I have never had issues with DCs other when my internet were going down and the servers themselves more or less crashed.

If the issues were indeed with the servers much more people would be effected, in fact basically everyone would have the issues, which is very clearly not the case.

95% of people complaining, it’s your issue not theirs. Full on zerg fights/ boss fights and you DC, that is a YOU issue. Not them. Your computer and or ISP cannot handle it. Want to fix Dc issues? Get a better computer, play on lower settings if need and/ or get a better ISP.

lordkrall.7241:

Keep in mind that those DC problems are mainly for Europeans using a CERTAIN supplier. Which would point more towards the issue lying with said supplier rather then the servers themselves.

I play on European servers as well and I don’t experience any issues with DCing that couldn’t be explained by issues with my own computer of ISP.

Argon.1563:

Quite often, I DC, but all other programs on my computer that require an internet connection won’t disconnect, suggesting its an issue with ArenaNet’s servers.

I don’t often DC, so I guess that means anecdotal evidence isn’t particularly useful here.

I am from UK playing on Ring of Fire which is EU server and I currently use Sky which isn’t greatest broadband provider here yet I do not suffer from disconnects. So I do not really know about this disconnect plague you mention

I’ve only been disconnected while playing (since launch) about half a dozen times. In no stretch of the imagination would I consider that, “plagued by disconnect problems”). Those continually plagued by such issues have local LAN or ISP (or larger internet routing) issues.that Anet cannot (and should not) be expected to fix.

Now if you are talking about a feature that works to allow a recently disconnected player to rejoin EXACTLY where they left (within a 5 minute or so window), that’s a reasonable request and I support it fully.

BTW, this “issue” has NOTHING to do with HoT and these “tag my pet peeve bug fix to the x-pac”, threads are getting tiresome…..