Guild Wars 2

bonus items included in the edition i have been waiting for 2 days I still not receive the mail with bonus item is that normal? or I need to wait for the heart of throns launch only I can receive the bonus item?

Contact customer service.

You don’t need to wait for launch to get them.

Which version did you buy and which items are you waiting for? Did you get some of them and not others?

If it’s the extra character slot for having bought the base game before January 2015 then you will get it the Friday after you purchased. Gems from the Ultimate Edition can take up to 72 hours.

If you buy Deluxe or Ultimate make sure you have room in game mail for the item that you get with them. If mail is full will not get until room is made. If you mail has room and you did not get item them make support ticket. If you by standard and wait for character slot they send them out on Friday.