no gems after deluxe upgrade [resolved]

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Mr Quinn.9815

Mr Quinn.9815

… just asking as I would like to buy the ‘dulex’ pack

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in Guild Wars 2: Heart of Thorns

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

If there is, ANet hasn’t mentioned it. Keep an eye on the official website; they’ll announce any official discounts there.

John Smith: “you should kill monsters, because killing monsters is awesome.”

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in Guild Wars 2: Heart of Thorns

Posted by: aare.5867

aare.5867

one -50% just ended when living world 3 started. im not sure but anet dont really do many sales on the game.

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in Guild Wars 2: Heart of Thorns

Posted by: Arnox.5128

Arnox.5128

Protip: Get the boxed version off amazon for cheap. Just make sure it’s new though.

ArenaNet, please give us more skills!

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Posted by: Desolation King.2516

Desolation King.2516

Same here. Looking forward to sale. Just came back after nearly 2 years break.

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: BrotherBelial.3094

BrotherBelial.3094

one -50% just ended when living world 3 started. im not sure but anet dont really do many sales on the game.

I think he’s asking about the gem store upgrade.

i5 4690K @ 3.5Mhz|8GB HyperX Savage 1600mHz|MSI H81M-E34|MSI GTX 960 Gaming 2GB|
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no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Mr Quinn.9815

Mr Quinn.9815

one -50% just ended when living world 3 started. im not sure but anet dont really do many sales on the game.

I think he’s asking about the gem store upgrade.

yep … I bought an upgrade … now I have to wait for the 4k gems ?? yet, if you buy gems, you get them straight away.

this notice was brought to you by a Misguided Misfit

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in Guild Wars 2: Heart of Thorns

Posted by: Donari.5237

Donari.5237

Mr Quinn, you may have missed previous threads explaining that: when you buy gems on an existing account they know your payment is legit. When you get the half-price gems with the Ultimate HoT purchase, they have to make sure the payment clears. Apparently the initial prepurchasers ran into or caused problems with getting gems and then canceling the purchase (or turning out to be stolen accounts). So they put in a 72 hour delay to fix these issues.

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Jalek.2917

Jalek.2917

It’s fun waiting while watching the limited-time sales run out.
How long does it take for a Paypal payment to clear versus others? Chargebacks are available for at least 30 days.

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Mr Quinn.9815

Mr Quinn.9815

Mr Quinn, you may have missed previous threads explaining that: when you buy gems on an existing account they know your payment is legit. When you get the half-price gems with the Ultimate HoT purchase, they have to make sure the payment clears. Apparently the initial prepurchasers ran into or caused problems with getting gems and then canceling the purchase (or turning out to be stolen accounts). So they put in a 72 hour delay to fix these issues.

the ‘new’ account is 3 years old … I can buy gems, and have done in the past, and probably should have just done so … but no, I didn’t know why one has to wait for your ‘purchase’ on an existing account.

… and time is ticking away for the ‘specials’ on the TP

not a happy chappie

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in Guild Wars 2: Heart of Thorns

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can always submit a request to the CS Team stating the items you wished to purchase, and they may allow you to purchase them after the sale at the discounted price once your Gems are released.

But, you would need to get the request in before the sale(s) end.

Good luck.

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in Guild Wars 2: Heart of Thorns

Posted by: Astralporing.1957

Astralporing.1957

one -50% just ended when living world 3 started. im not sure but anet dont really do many sales on the game.

I think he’s asking about the gem store upgrade.

yep … I bought an upgrade … now I have to wait for the 4k gems ?? yet, if you buy gems, you get them straight away.

The Ultimate one, from the buy.guildwars2.com site? Because the deluxe upgrade from gemshop does not have gems in it.
(from what i remember, the gems from Ultimate version are processed once per week, so if that’s the version you bought, you may end up waiting for few days)

Actions, not words.
Remember, remember, 15th of November

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Mr Quinn.9815

Mr Quinn.9815

one -50% just ended when living world 3 started. im not sure but anet dont really do many sales on the game.

I think he’s asking about the gem store upgrade.

yep … I bought an upgrade … now I have to wait for the 4k gems ?? yet, if you buy gems, you get them straight away.

The Ultimate one, from the buy.guildwars2.com site? Because the deluxe upgrade from gemshop does not have gems in it.
(from what i remember, the gems from Ultimate version are processed once per week, so if that’s the version you bought, you may end up waiting for few days)

yes, it was the “super-pooper-deluxe you have to wait for gems version” … still no gems.

this notice was brought to you by a Misguided Misfit

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in Guild Wars 2: Heart of Thorns

Posted by: Mr Quinn.9815

Mr Quinn.9815

oh, I do now have my Gems … and, the “sale” is over.

ROTFLMDO!!

this notice was brought to you by a Misguided Misfit

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Did you contact the CS Team before the sale ended as suggested?

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Chyanne Waters.8719

Chyanne Waters.8719

Anet needs to remove the deluxe version of GW2 out of the gemstore and never bring it back it is very confusing to people exactly what it is. Is it Heart of Thorns no its just an upgrade to the original game. People seem to think it is HoT though. They try to save gems for it, because of that reason.

So Anet either make that an upgrade for the base game and the expansions as it progresses or just remove it.

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

There are two different Deluxe Upgrades in the Gem Store. One for the Core game, and one for Heart of Thorns. They each offer different items, so one could purchase both, if so inclined.

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Dave.7085

Dave.7085

You cannot upgrade to heart of thorns for gems…..

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Ayrilana.1396

Ayrilana.1396

Anet needs to remove the deluxe version of GW2 out of the gemstore and never bring it back it is very confusing to people exactly what it is. Is it Heart of Thorns no its just an upgrade to the original game. People seem to think it is HoT though. They try to save gems for it, because of that reason.

So Anet either make that an upgrade for the base game and the expansions as it progresses or just remove it.

How can people confuse something that doesn’t mention Heart of Throns at all to being Heart of Thorns? Sounds to be more of a case of not reading what you’re buying before buying.

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in Guild Wars 2: Heart of Thorns

Posted by: Zohane.7208

Zohane.7208

This thread is a little unclear to me, but if it’s about getting gems with upgrade (which I think it is), let me just point to the fact that deluxe never came with gems, only ultimate did.

Gunnar’s Hold
Guild Leader for Tyria Liberation Council [TLC]

no gems after deluxe upgrade [resolved]

in Guild Wars 2: Heart of Thorns

Posted by: Astralporing.1957

Astralporing.1957

As Mr Quinn has already explained, it had nothing to do with buying deluxe hot version or deluxe core version instead of HoT Ultimate one. It was just the case of Anet sending gems for Ultimate buyers once per week (which means he had to wait few days, which unfortunately meant he got his gems after the anniversary sale ended).

Actions, not words.
Remember, remember, 15th of November