Guild Wars 2

I have the current Living Story episodes in my journal but I cannot initiate even part 1 (story mode). I have been down to the docks in LA where it is supposed to start but there is no one to trigger the story mode to begin. Yes I have a level 80 character. No I do not have mail in my mailbox to trigger anything. I tried creating a brand new character but that didnt help. I did the story with a friend in his instance but that didnt help. 3 days have passed and no response from customer service. Any suggestions?

IIRC, it isn’t supposed to start at the docks in LA. When you activate the living story episode in the journal, it’s supposed to send you mail.

It starts in the lower southwest corner of Brisban. Nothing to do with LA. You do need the mail, though. Have you tried picking up all your items/gold from the TP. This has helped many start Episode One, as it gets stuck behind the queue. Also, make sure your mail is empty.

Good luck.