Purchased Hot now missing content
You had to have logged into the game at least once between the release of Episode 1 on 26th July and the release of Episode 2 on 20th September. I think (although I’ve never tested it) you had to actually log into a character, not just to the character select screen.
If you’re sure you did that I recommend contacting Support (there’s a link at the top of this page), explaining the situation and asking them to help you.
“Life’s a journey, not a destination.”
You should be still be able to access Bloodstone Fen by using a Teleport to Friend Stone or by having someone run you through the living story. Unfortunately you cannot do the episode’s story yourself unless you buy it.
it automatically kicks u back to LA if u do
You can exchange Gold for Gems and gain access to the Episode at no cost. The exchange rate has been pretty low recently.
That, or spend the $2.50, if you don’t want to wait.
Good luck.
(edited by Inculpatus cedo.9234)