Q:
Unlocking the Story
A:
It is unlocked Account-wide.
Thank you, good sir
Problem: I logged in with a level 52 character first. Now I can’t open the story with my level 80 characters … unless apparently I level my 52 to 80. That doesn’t seem right?
Try deleting your mail from the patch. It sends a new one to each character.
Or just make sure your mailbox is not full (afaik it still has the full bug).