100% Map Completion?
Try going to the inner sanctum of it. If that doesn’t work, just double check that you have everything, some new poi’s were added to LA
Also, go check out the account issues section!
There have been problems with the gifts for a lot of players. The advise is to try the troubleshooting tips first and if that doesn’t work, you can submit a ticket to support. Also mention in that ticket that you have tried the troubleshooting tips, that way you can get help faster.
Start here