Birthday Blues
Not sure they can still measure how old the character is. Fill out a report with anet stating you made a character when the game dropped and you should get a response.
You might need the old character’s name and some other info to help them process faster.
Crystal Desert
Gonna second the guy above me and advise sending in a support ticket with as much info as you can. In my own experience Anet has always been more than helpful and gives great service overall. One thing that might help is to include a screenshot of your /age as I believe it shows how old your account was made so that might help. Good luck <3
I really doubt this is something that support can do. Support personnel are not Devs. They are people hired to fix problems within the code that the Devs have given them the tools to fix. They aren’t going to be able to make up a new title or unlock a title for an account if the unlock requires a char that is a certain age. Neither of these things are within their abilities.
ANet may give it to you.
All the birthday rewards are character based, some of my characters got the 3rd Birthday reward, some still didn’t, so I think you need to just bite the bullet than wait for the rewards on its due time.
(and the other 8 elite specs maxed too)