Bug Victims Relief Fund
I will start things off by donating the 1g I was given by my ACP3 party member to another victim that posts in this thread.
As the creator of BVRF, I will also strongly encourage people who receive donations to donate to victims of future bugs (assuming you don’t ragequit out of disgust with Anet ;-).
It’s a nice idea, and I like the crowdsourced approach. We haven’t heard anything from ArenaNet about when this bug will be fixed or what kind of compensation, if any, we’ll be getting.
Please don’t donate to me, though. I’m not suffering badly enough from lack of funds this past week that I “need” it. I just think this is a great idea.
I got my dailies back after I started an alt. And I could craft ascended mats again. Dont know if this actually fixed it, or if its back to “normal” again tomorrow.
Dont have time to write more, as Im racing to get my laurel and as many daily chests as possible while it lasts.
I would love to donate a couple gold to someone affected. I just want to be sure they are actually affected
Anyway great idea!
And all who stood by and did nothing, who are they to criticize the sacrifices of others?
Our blood has bought their lives.
Yay, I’m glad I got responses ^^. I’m going to attempt here to make a template for a bug victim post requesting compensation. First of all, be as specific as possible about:
1) how many days you’ve been affected
2) what you did in game that you didn’t get credit for
3) response received from ANet
Include screenshots if possible, such as multiple days of 5/5 complete with number of laurels unchanged. Can also include copies of emails with ANet.
My case as an example:
1) My dailies have been stuck at 5/5 without resetting since Wed 4-16 (6 days). The first time, strangely enough, I got 2 daily reward chest but NO LAUREL in either chest. After that it’s been stuck at 5/5 with no way to get laurels.
2) Also since Wed 4-16 I have not gotten chests from dungeon bosses or bonus chests from completing dungeons. I have run CoF p1 and ACp3 (as mentioned earlier) with no rewards.
3) ANet told me they were working on it, but that’s it.
Guild Wars 2 Support <support@guildwars2.com>
Sat 4/19/2014 10:02 PM
To:
[MY REAL NAME REDACTED]
Flag for follow up. Start by Sunday, April 20, 2014. Due by Sunday, April 20, 2014.
- Please type your reply above this line -##
Hello,
It’s been several days since you submitted your ticket, and we are very sorry that you have not heard back from an agent! The delay may have been related to high ticket volume, or it’s possible that the issue you wrote about is complex and has taken extra time to research. In either case, we want to apologize for the delay in getting back to you.
We’re going to flag your ticket to try to speed up the process of review and resolution. Thanks for your patience and we look forward to helping you very soon.
My first of many tickets, submitted on Wednesday @ Anet response:
Guild Wars 2 Support <support@guildwars2.com>
Wed 4/16/2014 9:31 PM
To:
[MY REAL NAME REDACTED]
- Please type your reply above this line -##
Thanks for contacting us! Your request (547555:daily quest bug) has been received, and is being reviewed by our Support team.
We’ll contact you as soon as we have an answer for you.
To add information to your request, simply reply to this email. If you no longer need assistance, just reply with “I no longer need help” in the body of your email.
[MY REAL NAME REDACTED]
Apr 16 18:31
I got two daily chests for completing 5/5 daily achievements today, but no laurel in either chest. Weird.
Completed daily achievements between 5:30 pm server and 6:30 pm server, and I should have 76 laurels.
I also attached a screenshot thinking that it could prove my dailies were not reset if the dailies listed were different than the dailies for today’s unbugged, but unfortunately the dailies are not different. Therefore, a screenshot must be taken right after the moment of reset or two days consecutively (as it shows 5/5 complete but no change in laurels).
Seems the mega patch was released i am not able to get rewards from world boss, dungeons, and my daily is always stuck.
G_G
I was not effected by this bug, but I’m interested….did the patch last night fix this for everyone?
Fate is just the weight of circumstances
That’s the way that lady luck dances