Free account recovery

Free account recovery

in Players Helping Players

Posted by: Danikat.8537

Danikat.8537

Q:

So I forgot the password to my free account. Not surprising since I hardly ever play it and made sure to make the password something totally different to all my regular ones. I have a general idea what it is, but of course that’s not good enough.

I tried to use the ‘Forgot My Password’ option on the launcher but it wants the serial number, and as far as I can tell from the emails I got when I set it up I don’t have one.

Am I missing something, or is there no way to use this option for free accounts?

(And yes I know I could just make another one, but I’d rather get this one back if I can.)

Danielle Aurorel, Dear Dragon We Got Your Cookies [Nom], Desolation (EU).

“Life’s a journey, not a destination.”

Free account recovery

in Players Helping Players

Posted by: Palador.2170

Palador.2170

Best bet would be to send in a support ticket. (Support link at top of the page.)

Sarcasm, delivered with a
delicate, brick-like subtlety.