Game is randomly disconnecting.

Game is randomly disconnecting.

in Players Helping Players

Posted by: Hellscream.9081

Hellscream.9081

costed me two kittening rank matches…. two days straight….
can you please fix this issue?

Generally speaking, the Way of the warrior is resolute acceptance of death.
https://www.twitch.tv/freezerpopss

Game is randomly disconnecting.

in Players Helping Players

Posted by: Kreejaffa.3682

Kreejaffa.3682

It is a possibility that the issue could be on your end as well, or your ISP’s end. Disconnects are not always the fault of a game.

Have you tried power cycling your router/modem?
Have you tried power cycling your computer?
Are you up to date on your drivers?
Have you ran any virus/malware scans recently?
Have you tried a traceroute to see if there is any packet loss between you and the game?
Have you tried a fresh install of the game to see if that fixes it? Sometimes files become corrupt.

Simple steps like these can help you gain a better understanding of what the issue is, or possibly solve it in some cases.

If the issue is recent, perhaps it’s due to something being done on your ISP’s end, and will resolve itself in a day or two, or it could be due to new software you have installed that is causing conflicts with Guild Wars.

If these steps were already taken, ignore them, and perhaps give more information up front so I don’t have to waste your time typing things you already have done. :P

Hope you get it resolved soon.

Also, posting here will likely not help much. You should consider sending in a support ticket for assistance. Top right of the site. Services>Support>Submit a request

Kreejaffa [Ferguson’s Crossing]
Leader of Looking For Gandalf [LFG]
Worst Commander of Ferguson’s Crossing (Self Proclaimed)

Game is randomly disconnecting.

in Players Helping Players

Posted by: Ryou.2398

Ryou.2398

costed me two kittening rank matches…. two days straight….
can you please fix this issue?

The first thing to do is simply reset your internet by unplugging the internet then the router for 20 seconds, then plug in the net wait until it finishes then the router.