I remember when I first started playing that certain gem store items could be purchased through www.guildwars2.com/en/shop/ (such as character slot expansions and the like), but I can’t seem to find a way back to those listings anymore. If I put HoT in the shopping cart I can see Living Story Season 2 in the “Customers also bought” list, so I know people must have been buying things through the web store at least up until the LS2 package.
Can anyone tell me how to get into the web store or was it something that was removed when the HoT prepurchase went live?