Guild Wars 2

Does anyone know how I can uncheck the saved cc details from a previous purchase?
I dont see the option to do so, and it makes me uncomfortable that its saved. – I had my old SoE account compromised when they got hacked, and although I hope Arenanet doesnt have their security issues, I really would prefer not to rely on them solely.

Can anyone advise how this is done. I dont see the option to remove it ingame.

You cant.

Im sure its illegal for them not to have an easy way for you to remove security sensitive information like that…

anyway Im in the same boat as you, and 2 days waiting on a ticket asking that the details be removed.

I think its nothing short of criminal that this feature isnt in, and even worse that the Gem store remains active allowing hackers to spend peoples RL cash if they are hacked.

Bunch of clowns.

You are joking?

I have to write their support? they are already completely swamped Im sure. There is no way they wouldnt make sure such an issue was able to be handled on the user end, after the SoE debacle.

If you are not joking, Im going to have to go to the bank again, and change my visa. Second time in a year due to the methods of mmo companies. WTH is wrong with the people designing these systems. They dont encourage you to purchase more gems by aggravating their customers in this way.

- then again, Im hoping you’re wrong, Im flabbergasted.

I would like nothing more than to be proved wrong.. but as it stands I have alerted my bank that I am unable to remove the details, and if there are any fraudulent changes will be charging back everything, including the game and gem purchases.

I would like to know the answer to this as well, BEFORE I buy anything from the trading post. I wonder if Anet will address this before long?

Your bank should support MBNA Shopsafe. If they don’t, ask them to.