How to track mail

How to track mail

in Players Helping Players

Posted by: Mayam.8976

Mayam.8976

A guild member of mine mailed me some rather expensive materials for an exotic piece of Jewelry I crafted for them. As of about 30 minutes now since mailing the items I have yet to receive it. We were fairly certain there had to be some function in game to track mail sent. It just seems like such a “no brainer” of a function to be included in any game. A LOT more so in a game where there is no way to trade items between players OTHER than by mail. We have yet to find this function however…

So, is there such a function (HAS to be…. RIGHT)? If not there has to be some way to cancel it and have the items returned if it was mistakenly sent to the wrong player (HAS to be…. RIGHT)? Please let us know. The item has been crafted, sent, and received. It’s the mats sent by my guildy that are just… floating in the nether?

P.S Before anyone makes the suggestion. We are a guild of players than has been together over 15 years now, since the days of MUDs no less. This isn’t some weak veiled attempt to “get over on me”. This member WILL repay me despite me demanding that they not do so. I don’t consider this anyone’s “fault”, just a lack of the “tools and resources” built into a game that only allows player to trade anything by mail alone. I’m sure that’s not the case though…. surely the capability to at the very least track the address to where one has sent mail is in game, we’ve just failed to discover it thus far… Right? RIGHT????

How to track mail

in Players Helping Players

Posted by: applekwisp.2139

applekwisp.2139

no mmo i can think of off the top of my head has the ability to track mail

How to track mail

in Players Helping Players

Posted by: psirca.9452

psirca.9452

Email in the game probably isn’t real email.
I imagine it to be just a database table row of information.
It probably doesn’t have headers and such because it never passed thru the net technically, it just went thru an internal network and became a database record.

That’s my guess of how I would implement it. I haven’t made a large scale MMO though.

How to track mail

in Players Helping Players

Posted by: Mayam.8976

Mayam.8976

no mmo i can think of off the top of my head has the ability to track mail

Sorry, I’m not the sharpest knife in the drawer. I’m not seeing how this relates to my question about how sent mail can be reviewed or tracked. I thank you for your response and don’t want to be a pain in the neck but if you could clarify for me your advice or suggestion concerning tracking or discovering the “addressed to” field of the mail they sent intended for me it would be very much appreciated

I don’t recall the details and specifics of any other MMO’s in-game “e-mail” system either. My current concern is limited exclusively to GW2’s system and the fact that any player interaction involving items or currency in game can ONLY be achieved through the in-game mail. It’s that detail leading me to believe that it’s just blaringly obvious that a mail tracking function would of course have been included by the Developers at A-Net.

Again, I thank you for your response and will be looking forward to your clarification. There was a fair amount of in-game value in the form of those materials in that “e-mail” and the longer I wait for a response (I contacted Tech Supp. but so far it’s taken around 3 days for them to respond to me concerning any issue) the more concerned I’m becoming that they’re just lost.

How to track mail

in Players Helping Players

Posted by: Mayam.8976

Mayam.8976

Email in the game probably isn’t real email.
I imagine it to be just a database table row of information.
It probably doesn’t have headers and such because it never passed thru the net technically, it just went thru an internal network and became a database record.

That’s my guess of how I would implement it. I haven’t made a large scale MMO though.

Thank you for your response. I also assumed that the system implementation you described is in essentially how in-game “e-mail” is handled as well. That’s why it makes perfect sense to me that “tracking” and refernecing the details of any players sent “e-mails” should be a basic function and very easily implemented and why I’m sincerely hoping there is such a function – just that I’ve failed to find it in the UI (in the ‘Options’ Menu or something). It’s gotta be somewhere

Thanks again for your response and if you or anyone else who reads this thread knows the answer I would appreciate it VERY MUCH if you’d post it here for me. I’ll check back soon, thanks guys for your replies thus far and thanks in advance to anyone who can help me with this.

How to track mail

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Posted by: LithePanther.5027

LithePanther.5027

You cannot. At all.

He probably mailed it to the wrong person. If so, he’s out of luck. I did it too. “Arenanet does not have the ability at this time to restore items.”

80 Guardian. 80 Warrior. 80 Thief. 80 Engineer. 80 Necromancer. 80 Ranger.

How to track mail

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Posted by: Lexy.3912

Lexy.3912

You cannot. At all.

He probably mailed it to the wrong person. If so, he’s out of luck. I did it too. “Arenanet does not have the ability at this time to restore items.”

Yes, this. It’s unfortunate but it happens more often then you’d think. It won’t help retrieve your items but for future the best way to set up an email to someone is to right click on their name and choose the ‘Send mail’ option. This way you don’t accidently miss type a user id or character name. If he’s a guildie the easiest way is to open up the guild member list, find him in the list and right click to access the mail option.

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How to track mail

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Posted by: Danikat.8537

Danikat.8537

Did you check there’s space in your inbox?

You can only have 10 messages from other players at once. (Although I think you can have an infinate number of messages from NPCs.) If you’ve got 10 already you will need to delete one and then I think the message from your friend should appear.

I apologise if that seems like stating the obvious but I’ve seen a lot of people make that mistake.

Danielle Aurorel, Dear Dragon We Got Your Cookies [Nom], Desolation (EU).

“Life’s a journey, not a destination.”

How to track mail

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Posted by: Kesarai.5084

Kesarai.5084

I know there is a bit of a glitch in the mail system. While you are suppose to be allowed a maximum of 10 mails from non-NPC’s, occasionally it will glitch. My suggestion is if you don’t think it was mailed to the wrong person, delete ALL mail in your mailbox. This was ANet’s suggestion to me when I had filed a ticket because I had not recieved something purchased and I only had 3/10 mails. They are working on it, but until then, it’s recommended to keep your mailbox empty. I deleted one mail and poof, not only did what I was waiting on arrive, but also a mail from another person

Not saying that deleting all mail in your mailbox will work, but it did for me and I only had 3/10.

How to track mail

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Posted by: SanctumSyte.5019

SanctumSyte.5019

There’s is no legally in game a person can track mail. A developer or someone on Anet’s side that has access to the game logs can look it up. So send in a ticket and follow their steps, give as much information as possible and be accurate, it may take a while though cause it will take that person some time to go through the logs to find your specific entry and I’m sure that person will have to sift through alot of data especially with a game as massive as this.