(edited by Nimrud.5642)
Infusions
enthusiastic noob
Any time you put something in the Mystic Forge, it is destroyed. When you “attune” or “infuse” you are mechanically creating a new item, without any upgrades.
Accordingly, use the new salvage kit to remove existing infusions before placing rings and such in the forge.
Customer Service has been known to help folks out who didn’t realize the above and lost one or more upgrades. I believe they do this as one-time favor, so decide if you want this to be that “one time” (and FYI: the first interaction or three will probably be a “sorry, we can’t help” response — keep asking nicely for someone who is familiar with the situation).
John Smith: “you should kill monsters, because killing monsters is awesome.”
All is well now, it was only the tooltip. When I actually tried to put in an infusion, I saw all 3 slots. Tricky, huh?
enthusiastic noob