Guild Wars 2

So I recently purchased this game maybe around a month ago. When I started playing, I had no issues at all. After a while, I starting getting moments where my screen would go to sleep and turn back on after a few seconds, sometimes crashing the game or completely crashing my computer with no warning at all.

I’ve contacted support and from what they’ve said, it’s a common bug with Nvidia graphics cards called TDR which causes your system to reset your graphics drivers if it detects a delay in the card rendering which is supposed to stop BSOD’s from happening. They also stated that the common causes for this is a failing power supply or GPU, both of which I have completely ruled out because the only game I have or have ever had this issue with is GW2. I have purchased Dying Light, and if it was a failing GPU or power supply, I would obviously have TDR issues in that, yet I can play it for extended amounts of time without a single issue.

I’ve gone over all the trouble shooting aspects that GW2 has given me, and also tried several fixes myself including adding registry edits that are supposed to increase the delay before Windows will attempt to reset the video drivers from 2 seconds (default) to 8 seconds and also doing full clean driver installs to no avail. I still have common TDR issues, largely to the point of the game being almost unplayable.

I’m using a GTX 660 TI 3GB which should be far more than enough to handle the game. If anyone could please assist me with this problem, I would be truly grateful. Thanks.

i got gigabite gtx 660 3gb and never have problem in gw2 game use its almost 100% what is better that any other games. I have it more that 1 year with no crash i dont have best hardware but i5 750/8gb ram/gtx 660 3gb and i can play dying light on high with no fps drop. What power supply have?

When I built my system I got the smallest power supply I could find and still had far more than enough power. I forget what the name is though.

OneOhOne.6083:

When I built my system I got the smallest power supply I could find and still had far more than enough power. I forget what the name is though.

So what kind of power supply do you have? How much power does it give out?

It’s an Xtreme Gear 800w model XG-H800 power supply

edit: After doing a quick look up of the power supply, I’m highly suspicious it might be the issue. It has horrible reviews everywhere I look. This leaves me questioning why I don’t have TDR issues while playing other games though.

OneOhOne.6083:

It’s an Xtreme Gear 800w model XG-H800 power supply

edit: After doing a quick look up of the power supply, I’m highly suspicious it might be the issue. It has horrible reviews everywhere I look. This leaves me questioning why I don’t have TDR issues while playing other games though.

What version of Direct X do those other games utilize? Have you tried updating Driect X9 software?

I would imagine they use 11+ because they’re quite a bit newer than GW2. I’m assuming that GW2 specifically uses DirectX 9? Do I need to update it seperately from 11+?

Only requires 450 watts which is low by todays standards.
Get CPU Z and it will give you a read out of all your oc monitors, voltage outputs etcs!
http://www.cpuid.com/

EVGA 03G-P4-3663-KR
Model

Brand
EVGA

Series
GeForce GTX 600 SuperClocked

Model
03G-P4-3663-KR

Interface

Interface
PCI Express 3.0 x16

Chipset

Chipset Manufacturer
NVIDIA

GPU
GeForce GTX 660 Ti

Core Clock
980MHz

Boost Clock
1059MHz

CUDA Cores
1344

Memory

Effective Memory Clock
6008MHz

Memory Size
3GB

Memory Interface
192-Bit

Memory Type
GDDR5

3D API

DirectX
DirectX 11

OpenGL
OpenGL 4.2

Ports

HDMI
1 x HDMI

DisplayPort
1 x DisplayPort

DVI
2 x DVI

General

RAMDAC
400 MHz

3D VISION Game Ready
Yes

SLI Support
SLI Ready

Cooler
With Fan

System Requirements
Minimum of a 450 Watt power supply.

Dual-Link DVI Supported
Yes

HDCP Ready
Yes

Card Dimensions (L x H)
9.5″ × 4.38″

Sorry I haven’t been able to reply sooner – I thought about your situation a lot, and everything you seem to indicate seems to point the problem to a dying power supply or video card.

The issues you’re experiencing do not seem to be software related, but hardware. If possible, restore your registry edits if you had made a backup. I would change out the power supply first to see if that works, as it is most likely the more economic option.

If you’re still experiencing the same problems after that, I would suspect the culprit to be the video card. Hopefully it’s just the power supply though.

Just as a side note, simply having a power supply that meets the power demand of your system doesn’t free it from any complications. A power supply is like the heart of your system, and sometimes a specific game might tax your video card in some aspects than other games, which demands more from your power supply.

That being said, it doesn’t really matter if your system set up will currently run Dying Light and not GW2 – Just that GW2 is showing you that one of your hardware is starting to fail. Eventually it won’t be able to run anything.

I’m not trying to say “either fix this and that or just don’t play GW2”, just that if you ignore it for too long, eventually it will effect more than just GW2. Narrowing down a problem by power supply first, then video card is the best way to go.

Or… you can keep googling for answers to fix your TDR problem, but you’re going to be reading the same stuff over and over and over until you finally convince yourself that the system isn’t the problem and GW2 is – but again, it’s not GW2. Hope this helps!

-Sinthesa

OneOhOne.6083:

It’s an Xtreme Gear 800w model XG-H800 power supply

edit: After doing a quick look up of the power supply, I’m highly suspicious it might be the issue. It has horrible reviews everywhere I look. This leaves me questioning why I don’t have TDR issues while playing other games though.

WTF is xtreme gear kind of brand, lol?

Anyway…

- Always buy a known brand PSU. Spend money on it.

- Try go into Nvidia settings and turn on adaptive vsync. This is basicly a max_fps style function that prevent your card runing faster than refresh without the flaws of normal vsync. It can vastly reduce GPU temp, power and thus demand on PSU simply by not trying to run the game at 100+ spike fps.

RAWR.4273:

rather large quote

I had figured that this was exactly my case. I’ll likely end up replacing the power supply and seeing if it was the issue. Thanks for the help.

Dawdler.8521:

- Try go into Nvidia settings and turn on adaptive vsync. This is basicly a max_fps style function that prevent your card runing faster than refresh without the flaws of normal vsync. It can vastly reduce GPU temp, power and thus demand on PSU simply by not trying to run the game at 100+ spike fps.

Would this help considering I’m running the game on a 144hz monitor? I’ll give it a go, but I’m not sure it will do much if anything at all.