Zeffy | Asuran Guardian~
Mobile Authenticator?
So this is probably a stupid question but I’m really confused.
I’ve been reading about a lot of accounts being hacked lately, so I installed the Google Authenticator on my phone and went through the setup in my GW2 account settings. It confirmed that it’s all linked and working and when I go to security under my account settings, it says ‘A mobile authenticator is currently linked to your account’ at the top just like it should.
However, when I go to log into the game or into my account settings, I’m not prompted to put in my authenticator code. Is this because it already knows my IP address? I wanted to test it to make sure it was working but can’t seem to trigger a request for the code and the instructions made it sound like I’d be asked on every single log in.
When is it supposed to prompt me to put in the code? :/
I think it’s the case that, if you’ve already confirmed the network you’re logging in though and selected “remember” BEFORE you’ve set up an authenticator you won’t need to go through the authentication process. However, if you reset your router afterward (assuming you’re given a new IP address each time) or log in from another property or connection, you will need to authenticate. It’s just sparing you a minor inconvenience, is all.
Under my account > security is a list of all the authorized addresses, just delete them, then you will be prompted to enter the code the next time you log in. Checking that list periodically is a good idea anyway.
Just to add, you should only check “remember” for a particular network if you trust it more-or-less completely (e.g a home network that you manage and is physically secure). If you do it on, say, a public wifi network that you occasionally visit, it’s convenient but kinda defeats the purpose of the authenticator.
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