Problem downloading the game

Problem downloading the game

in Players Helping Players

Posted by: Sovereighn.2054

Sovereighn.2054

Hello everyone! I’m a new player trying to start my campaign on GW2, but I’m with a little problem here. For a unknown reason, my launcher doesn’t save up the download I already did ( or we have a really big file to download in one run? 35gb+), so I’m here to ask if any of you can provide me the gw2.dat arquive for me. Would appreciate that help, thanks!

Reason why I can’t download it in one run: My download speed isn’t that fast, so would take at least 2,5 days to download 40gb+

(edited by Sovereighn.2054)

Problem downloading the game

in Players Helping Players

Posted by: Itz Jay.8941

Itz Jay.8941

How are you going the play the game with internet speeds that takes you two days to complete the download? How bad is your internet? What speed are you downloading at? Are you using an ethernet cable?

It is pretty weird that the client doesn’t actually save the download until you reach the playable part.

Problem downloading the game

in Players Helping Players

Posted by: Sovereighn.2054

Sovereighn.2054

How are you going the play the game with internet speeds that takes you two days to complete the download? How bad is your internet? What speed are you downloading at? Are you using an ethernet cable?

It is pretty weird that the client doesn’t actually save the download until you reach the playable part.

My internet speed is 5mb
My download speed is something around 600kb/s~1mb/s
Yeah, it is a cabled connection

My ping is kinda good (70ms~), but I can’t let my PC 3 days up downloading it. Need to work and stuff during the day-time so I can’t download it all the time.

Problem downloading the game

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can stop and start the download whenever you choose. All files that have been downloaded are saved, and the Launcher will start where it left off.

The Launcher will, however, display starting at zero each time, as it displays downloaded files for only that downloading session. (If you check the number of files to be downloaded, you will see it is a smaller number each downloading session.)

Good luck.

Problem downloading the game

in Players Helping Players

Posted by: Sovereighn.2054

Sovereighn.2054

You can stop and start the download whenever you choose. All files that have been downloaded are saved, and the Launcher will start where it left off.

The Launcher will, however, display starting at zero each time, as it displays downloaded files for only that downloading session. (If you check the number of files to be downloaded, you will see it is a smaller number each downloading session.)

Good luck.

As I said and you ignored, my launcher isn’t working this way. Last time I did a 34gb download and my remaining files was at 274328 (the entire 34gb download the remaining files didn’t change). I closed it and was off to sleep.
Today I open it and it was back at the same number of files, and I’m again at 24GB downloaded. Is this game that big? 60gb+

(edited by Sovereighn.2054)

Problem downloading the game

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Make sure the game is saving the files to a folder that is not temporary.

If you continue to have issues, you can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Problem downloading the game

in Players Helping Players

Posted by: Itz Jay.8941

Itz Jay.8941

How are you going the play the game with internet speeds that takes you two days to complete the download? How bad is your internet? What speed are you downloading at? Are you using an ethernet cable?

It is pretty weird that the client doesn’t actually save the download until you reach the playable part.

My internet speed is 5mb
My download speed is something around 600kb/s~1mb/s
Yeah, it is a cabled connection

My ping is kinda good (70ms~), but I can’t let my PC 3 days up downloading it. Need to work and stuff during the day-time so I can’t download it all the time.

That’s really odd, did you manage to download it by any chance?

The client had never gone above 600/kbs-1mb/s for me in the past until recently I moved and I have fibre now which managed around 3mb on the client. So the client is pretty kitten slow anyway.

However even if its downloading for you even at that speed you should reach the playable part in a day at the most.

You can try to change the server of the download here’s an old post on reddit about it, I’m sure you would be able to find some newer posts if this doesn’t help you at all.

https://www.reddit.com/r/Guildwars2/comments/2twwlk/downloadpatching_incredibly_slow_try_this/

All that put aside I think you need to speak with your internet company because most companies will give you a guaranteed and predicted internet speed but 3mb/s is just a little low in my opinion. Maybe you need a new router?

(edited by Itz Jay.8941)

Problem downloading the game

in Players Helping Players

Posted by: Sovereighn.2054

Sovereighn.2054

How are you going the play the game with internet speeds that takes you two days to complete the download? How bad is your internet? What speed are you downloading at? Are you using an ethernet cable?

It is pretty weird that the client doesn’t actually save the download until you reach the playable part.

My internet speed is 5mb
My download speed is something around 600kb/s~1mb/s
Yeah, it is a cabled connection

My ping is kinda good (70ms~), but I can’t let my PC 3 days up downloading it. Need to work and stuff during the day-time so I can’t download it all the time.

That’s really odd, did you manage to download it by any chance?

The client had never gone above 600/kbs-1mb/s for me in the past until recently I moved and I have fibre now which managed around 3mb on the client. So the client is pretty kitten slow anyway.

However even if its downloading for you even at that speed you should reach the playable part in a day at the most.

You can try to change the server of the download here’s an old post on reddit about it, I’m sure you would be able to find some newer posts if this doesn’t help you at all.

https://www.reddit.com/r/Guildwars2/comments/2twwlk/downloadpatching_incredibly_slow_try_this/

All that put aside I think you need to speak with your internet company because most companies will give you a guaranteed and predicted internet speed but 3mb/s is just a little low in my opinion. Maybe you need a new router?

Sorry for not answering ealier, I’m just alot frustated because 1: I buyed the game and can’t play it, 2: Neither the support or you guys in the forums are understanding what I’m trying to tell.

My problem isn’t my connection, I’m fine with it, every other game is fine with it. Downloaded For Honor in less than 2 days (41gb) and I’m already playing it.

My problem is that for a reason I didn’t figure out yet, my launcher only saves 5,8gb of arquives on the gw2.dat. Any amount of download after that just isn’t saved anywhere.
Last time I did a 41gb download (thats why I took so long to answer) and it took 2 days, and something got wrong with the launcher and it closed, still my gw2.dat didn’t changed from 5,8gb. That’s my problem and I can’t find the gw2.dat arquive to download anywhere and I tried to ask it here, but seems I can’t get it as well. So yeah, the problem is just that: Launcher doesn’t work right on my PC and I can’t play the game because of that, nothing to do with connection speed or anything.

So if any of you can lead me somewhere to download the gw2.dat outside the launcher, I would be very gratefull.

EDIT: One more bit of information: The last time I did a 40gb download, the “file remainings” number didn’t change. Don’t know if that matters.

(edited by Sovereighn.2054)

Problem downloading the game

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Your first post was worded in a way that suggested a common misunderstanding found with new players (the launcher appears to start over when stopped during downloading). Your subsequent posts were understood; you either can’t find, or are missing downloaded files.

What did the Tech CS Team have to say?

Where are you downloading your GW2 files? Make sure it does not download into Program Files (this commonly causes issues). Pull the folder onto the desktop, or make a special Games/GW2/folder to download into.

You can try this:

https://help.guildwars2.com/hc/en-us/articles/230665807-Problems-Downloading-or-Patching

You can try downloading from here: http://cloudfront.guildwars2.com/client/Gw2Setup.exe

If you know anyone that plays Guild Wars 2, you can copy their .dat file onto your computer.

Good luck.

Problem downloading the game

in Players Helping Players

Posted by: Sovereighn.2054

Sovereighn.2054

Again, sorry if I look rude, but I’m not having problem on “being able to download”, my problem is that I DO DOWNLOAD files (last time I downloaded 41gb on files) and my gw2.dat stays at 5,8gb. It’s exactaly what you are reading: my GW2 client says I already downloaded 40gbs, but when I look at my gw2 folder, gw2.dat stills at 5gb.

I don’t know anyone that plays GW2 :C so I can’t take files that way. Was hoping someone on the forums could give it to me.

I’m saving it on my local disc for games, that’s F (348gbs free right now).

The support team still didn’t answered my ticket after I explained what was happening like I did here.

Problem downloading the game

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I guess you will have to wait for the Tech CS Team to assist you.

(I guess you could try downloading it to a different disk/partition, and then copy the .dat file over.)

Good luck.

Problem downloading the game

in Players Helping Players

Posted by: Healix.5819

Healix.5819

Right click Gw2.exe/Gw2-64.exe and select properties. If it says the file came from another computer, unblock it. Right click Gw2.exe and create a shortcut. Right click the shortcut and select properties. For the shortcut’s target, add the following so it looks similar to this, but with your own path:

"F:\Games\Guild Wars 2\Gw2.exe" -log -assetsrv 64.25.41.2

Right click the shortcut and run it as an administrator. Monitor the size of Gw2.dat while it’s downloading files by right clicking it and selecting properties, which you will need to redo for each check to force it to update. If it hasn’t changed after a minute, close GW2 and open the following log file:

%appdata%/Guild Wars 2/Gw2.log

The log contains what the launcher is trying to do.