Guild Wars 2

Hello,
My personal story has glitched. I’m playing an Engineer and I had to fight a centaur in the Falcon Company episode of the personal story line. However, I couldn’t beat the centaur and I logged out to try again another day. But when I returned, the NPC I’m supposed to meet at the monastery – Captain Tervelan at the Eldvin Monastery is nowhere to be found. Any idea how I can get the personal story line going again? I’m not getting any help from writing customer support.

Thanks,
Vinnie

Did you wander around and see if perhaps the NPC has relocated somewhere else? Often I’ve found that’s happened and it’s just a matter of tracking it down in the zone. Also, what does your storyline say? It could be you’ve done one part of it and it saved, encouraging you to finish off the rest of the story questline.

Hey Vinnie,

The personal story always plays out in an instance. This instance is based on the real world and looks the same, but has to reenterd after you log out.
This particular storyline starts at the monastery with a green star.
You can also check that on the map and in the top right corner.

Secondly, it sometimes happen that a storyline glitches. So if you still have this problem and you are sure you entered the instance I would suggest to file a support ticket. Also if a lot of people have this problem you can find more information bout it in the bugsection.

Thanks Jayne and mercury ranique for your comments.

No, it definitely has glitched. I’ve looked all over, the personal story is still stuck on meet Captain So – and – so at the monastery. I completed most of that part of the story. I just didn’t beat the centaur boss. So I’ve left the instance, come back to the instance, and tried over and over again to see if I could find the Captain. Or the centaur. Nothing.

I’ve sent a support ticket and they said can’t help you. But that’s not good enough! I need to find a way to fix this.

Anybody else have any ideas? Thanks.
Vinnie

Hey Vinnie,
What is your personal story log in the top right corner actually saying? if it is ‘talk to Tervelen’ you can find him in the monestary, but thats before you went to the centaurcamp.

As far as I know personal story’s doesn’t keep track of your progress, but will be resetted.Though I’ve never logged off when inside one. You mind want to do the following (if possible). Go into the instance. Die (find a foe or a high cliff). From the dialogue window choose return to Queensdale. The story should have reset to the start. If you can’t die you can also try running outside of the zone (the red area on the map) and be kicked out.