[Solved] Available items in hero panel gone

[Solved] Available items in hero panel gone

in Players Helping Players

Posted by: felinerx.7381

felinerx.7381

Q:

It’s a minor but frustrating thing, but you know how in the hero panel when you look at outfits, minis, finishers, mail carriers and glider skins, it shows which ones are available to purchase with a little green exclamation mark on the corner? Like this: https://wiki.guildwars2.com/images/4/40/September_2014_Feature_Pack_Outfits_Panel.jpg

Well it’s gone on my account and I have no idea why or how to fix it, but I want it back, it was such a nice QOL thing to just be able to quickly preview and also see what is or isn’t available. It’s still there on my SO’s account, and I don’t think I did anything to change it on my account but I’m not really sure. If anyone knows what the deal is and knows how to fix it I’d really appreciate it. I wasn’t sure if it was a bug or an option so I thought I’d ask first before treating it as a bug and submitting a bug report.

[Solved] Available items in hero panel gone

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

A:

You might try a -repair of the client, in case of corrupted file(s). Instructions found in the Knowledge Base accessed via the ‘Support’ link above/below and ‘Search – Repair’.

And/or clearing your GW2 cache. Instructions found in the Knowledge Base; ‘Seach – Troubleshooting TP’.

Good luck.

[Solved] Available items in hero panel gone

in Players Helping Players

Posted by: Danikat.8537

Danikat.8537

I don’t have the little arrows next to outfits, gliders or mail carriers to show which ones I can buy either.

Danielle Aurorel, Dear Dragon We Got Your Cookies [Nom], Desolation (EU).

“Life’s a journey, not a destination.”

[Solved] Available items in hero panel gone

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

In that case, it may be a change, an oversight, or a bug. One might consider posting in the Bugs sub-forum.

Good luck.

[Solved] Available items in hero panel gone

in Players Helping Players

Posted by: felinerx.7381

felinerx.7381

Thank you so much Inculpatus! I should have mentioned I already tried repairing, and it didn’t work. I didn’t know about clearing the gw2 cache though, that fixed it, thanks heaps! Good to know for future TP problems too.

[Solved] Available items in hero panel gone

in Players Helping Players

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Well, there you go! Glad it worked out for you. Clearing the cache solves a myriad of TP/Gem Store-related issues. =)