Storage expander BLTP problem

Storage expander BLTP problem

in Players Helping Players

Posted by: blickquickly.4168

blickquickly.4168

Dont know where to post this since the forum “Upgrade”….BUT…..

I just bought and used the “storage expander” and it clearly didnt work. My bank spots are still only 250 max.

Any help here?

Look, I cant promise I’ll try….But I’ll try to try.

Storage expander BLTP problem

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Posted by: blickquickly.4168

blickquickly.4168

Update: It expanded my crafted stuff not my bank storage. NOT WHAT I WANTED.

It very specifically says “all stored materials”.

Is there a way to get my money back???

Look, I cant promise I’ll try….But I’ll try to try.

(edited by blickquickly.4168)

Storage expander BLTP problem

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Posted by: Donari.5237

Donari.5237

There is, you can file a support ticket using the link at the bottom of this page.

However, think for a bit before you do. Are you likely to keep accruing mats over time? All that mithril you get from Silverwastes, etc? The storage expanders do in fact expand your stored mats. Anything you can deposit from your bag cogwheel option list can stack much higher. I’ve bought mine up to 1500, and I must say I’m still at 1500 mithril ore and 1500 mithril bars. I may have maxed out a few other things as well (coughbloodstonedustcoughcough), but there’s just so much breathing room now. When they introduced the expanders I freed up a ton of bank slots.

Storage expander BLTP problem

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Posted by: blickquickly.4168

blickquickly.4168

yeah I figured that was going to be a nice perk, but I really wanted my BANK stuff to stack. For $10 I expected EVERYTHING to stack to 500 (thats what “ALL” implies). I mean seriously, prices have gotten out of control for what little they actually give us. >:(

Look, I cant promise I’ll try….But I’ll try to try.

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Posted by: Behellagh.1468

Behellagh.1468

Yes “all stored materials” which means the collection tab. Why would they sell 30 slot bank tabs for 600 each if for 800 you could in essence add increase all the bank tabs you have by an equal number up to 5x?

We are heroes. This is what we do!

RIP City of Heroes

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Posted by: RoseofGilead.8907

RoseofGilead.8907

Yeah, it says on the item it expands the stored materials, not your bank tabs. The bank expansion is a different item. But still, you could try contacting support for a refund.

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Posted by: blickquickly.4168

blickquickly.4168

Yes, well IDK about you fellas, but I keep lots of “stored materials” in my bank tabs.

Look, I cant promise I’ll try….But I’ll try to try.

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Posted by: Behellagh.1468

Behellagh.1468

The wiki is your friend … and the game’s official help system.

http://wiki.guildwars2.com/wiki/Storage_Expander

http://wiki.guildwars2.com/wiki/Account_vault#Material_Storage

Problem was before the Sept Feature Patch, the tab in your vault was called Collections and the Gem Store Item was called a Collection Expander. Since they moved minis out of the Collection tab and into the Hero Panel, they changed the tab name to Material Storage and the item to Storage Expander, thinking the connection is obvious. The problem in either case was that few players realize the name of that tab and the assumption was that it would increase the size of every slot the player had and later every slot in the player vault.

If we had a decent search … wait let me do a little Google magic … there, you can see the same confusion from when it was first introduced.

https://forum-en.gw2archive.eu/forum/game/gw2/Collection-Expander
https://forum-en.gw2archive.eu/forum/archive/bltc/Collection-Expander
https://forum-en.gw2archive.eu/forum/game/gw2/Collectibles-Expander
https://forum-en.gw2archive.eu/forum/archive/bltc/Thoughts-On-Increased-Collectible-Stack-Size

We are heroes. This is what we do!

RIP City of Heroes

Storage expander BLTP problem

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Posted by: Gnat.9405

Gnat.9405

“Materials” in GW2 refers to a very specific set of items. It’s not a blanket term for all items.

Side note – in the past I requested a refund due to misinterpreting the language of a particular item, and I was rejected. Expect the same treatment if you submit a ticket.

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Posted by: Maniak.7069

Maniak.7069

I’m commenting just not to complain, but to bump this back up on the threads so hopefully it will help at least one other player in the future.. Lesson of the day: “materials” is a very specific meaning in GW2, so read carefully any time you see it referenced.

I just made the exact same mistake.. I’ve been saving up gold in the game for so long and thought it was finally time to treat myself and buy something from the trading post. There’s so many other things I would have rather spent weeks worth of gold on. It’s frustrating and disgruntling at the very least.

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Posted by: RoseofGilead.8907

RoseofGilead.8907

I’m commenting just not to complain, but to bump this back up on the threads so hopefully it will help at least one other player in the future.. Lesson of the day: “materials” is a very specific meaning in GW2, so read carefully any time you see it referenced.

I just made the exact same mistake.. I’ve been saving up gold in the game for so long and thought it was finally time to treat myself and buy something from the trading post. There’s so many other things I would have rather spent weeks worth of gold on. It’s frustrating and disgruntling at the very least.

Try contacting support. They may be able to give you a refund and remove the item you accidentally bought.

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

I’m commenting just not to complain, but to bump this back up on the threads so hopefully it will help at least one other player in the future.. Lesson of the day: “materials” is a very specific meaning in GW2, so read carefully any time you see it referenced.

I just made the exact same mistake.. I’ve been saving up gold in the game for so long and thought it was finally time to treat myself and buy something from the trading post. There’s so many other things I would have rather spent weeks worth of gold on. It’s frustrating and disgruntling at the very least.

How do you think they should rephrase the descriptions of the two upgrades to avoid someone else being confused in the future?

John Smith: “you should kill monsters, because killing monsters is awesome.”

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Grrr @ random log-in.

The CS Team may not be able to refund your purchase if you consumed the item. Change/unlocks to an account may be difficult/impossible to remove.

Still, it costs only an email to ascertain whether assistance is possible.

Good luck.

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Posted by: Maniak.7069

Maniak.7069

How do you think they should rephrase the descriptions of the two upgrades to avoid someone else being confused in the future?

Good question. First thing that popped into my mind would be expanding its name to “Crafting Material Storage Expansion” rather than just Storage Expansion. Just by having “crafting” in the title I think would help remind people that it’s not all items.

Second, the description could be something like, “Increase the stack size of items in your Material Storage tab by 250.” By calling out the Material Storage tab by name, I think others would catch it better than the current “Increase the stack size of all stored materials by 250.” Now after a day of reading through threads, I’ve learned that the words materials and items are not as synonymous in gw2 as they are elsewhere. Knowing that now, they’re not wrong in their description (which is why I’m not irate at them or anything), but it’s easy for lingo-ignorant people like myself to make the mistake I did.