Guild Wars 2

So I have an issue in-game where an important item to the personal story I’m working on disappeared (the Illusory Essence for the Orbs in Temple of the Forgotten Gods — Level 72 Sylvari story). I can’t progress, but the ticket said to stay close to the area that I was experiencing the issue.

It has been almost 30 minutes. Should I wait for a response from someone before moving on? I probably won’t play the character I’m on presently out of frustration… I was pretty far into that area, and I need a break before doing it all over again. Will that affect the processing of the ticket? If I do stick it out, will I still need to re-do everything?

The stick around part only means to report the issue as close to where it occurs as possible so the ticket system gets a better location reading. Once you report something just move on, if you can’t continue something in a dungeon or quest then i think the only thing you can do is leave and try again later.