Switching Hellfire/Radiant or vice versa
It may take quite a while but I believe you can get them all.
You can pick the other gloves at 12,000 achievement points.
Yes….get more AP.
Fate is just the weight of circumstances
That’s the way that lady luck dances
From what I’ve read on other threads, in general, support will not change things based on player error. If you select one reward then regret it then they will not change you over to another reward.
The problem is, if they did this then everyone who gets one reward and then later decides they wanted a different one would be making tickets and tying up Support’s resources. Since this is not a subscription based game with money coming in from every person who plays (instead of the fewer people who spend real money on gems) then the budget for support is smaller. Smaller budget, fewer things support will do for you.