Guild Wars 2

Last week unpleasant freezes appeared and I really want them to leave me alone. Up until that time everything was just perfect.
And here I am (not quiet experienced in such field) looking for the trouble to eliminate it.

I’ve done some traces – three times each IP – they’re in attachments.

Could anyone please tell what is wrong there and explain me if I can do anything about it?

http://www.badosoft.com/blog/how_to_lower_your_ping_reduce_the_ping_value.php#

-Send in a support ticket and see if they can help.
-Update your drivers. This is usually the causative agent.

Ping looks fine. Usually freezing would have nothing to do with ping.

Ah, yes. I forgot to add specs

Operating System
Windows 7 64-bit SP1
CPU
Intel Core i5 3570K @ 3.40GHz 45 °C
Ivy Bridge 22nm Technology
RAM
8,00Gb Dual-Channel DDR3 @ 800MHz (11-11-11-28)
Motherboard
Gigabyte Technology Co., Ltd. Z77P-D3 (Intel Core i5-3570K CPU @ 3.40GHz) 28 °C
Graphics
BenQ GW2760HS
‰ (1920×1080@60Hz)
3072MB ATI AMD Radeon HD 7900 Series (Gigabyte) 36 °C
Storage
931GB Seagate ST1000DM003-1CH162 (SATA) 29 °C

The question is what kind of freezing are you experiencing?
Skill freezes, graphical freezes, network freezes, computer freezes?

Probably server side load or you have background processes that are eating into your bandwidth.

Apart from that, there is an ongoing glitch when you do certain combinations of things like try to pick up a summoned weapon or environmental item but someone else gets it before you, you get stuck in a loop where you can’t use any skills. You can keep pressing the skills but nothing happens.

You’re not lagging and you can probably still use instant cast skills like shouts and signets. The problem I think is that the game reads that you’ve picked up the item even when you haven’t. Normally it would blank out your skillbar and replace it but because you never got the item, the game fails to resolve the conflict and so basically does both at the same time. You have your main skill bar but it’s overwritten by a non-existent summoned/environmental weapon/item skill bar. This is easily cleared by being knocked back or downed. I’m not sure if this is what you are talking about

Lil Puppy.5216:

The question is what kind of freezing are you experiencing?
Skill freezes, graphical freezes, network freezes, computer freezes?

I face both the delay when activating any ability and the 2-3 seconds freezes in combat

Both of those indicate network problems, it would be wise to contact support so they may investigate where this is happening and inform the proper people along the path.

Lil Puppy.5216:

Both of those indicate network problems, it would be wise to contact support so they may investigate where this is happening and inform the proper people along the path.

I’m on it for a couple of days already

I’ve had similar problems. Of late suddenly the game stops what it’s doing, opens up the message system to send a report to Anet, and then goes back to the game like nothing’s wrong. It’s the weirdest thing.

Brack.6172:

Lil Puppy.5216:

Both of those indicate network problems, it would be wise to contact support so they may investigate where this is happening and inform the proper people along the path.

I’m on it for a couple of days already

You are just going to have to be patient with support. Basically your timing is unfortunate. I say this because they have been swamped since last update, after changing items form or function. A lot of that requires support to personally handle the items for the player. As well, they just in recent days, launched in China to a very large market, and are dealing with those particular growing pains.

I recently had a problem, but was aware of the back log and expecting delays. It took about 3 times as long as a ticket had before, but I didn’t say much about, because I knew the delay was coming. They solved my issue though. i just had to be patient. All of the advice I can offer you, it to be patient as well. They are simply, uncharacteristically busy and back logged at this time.

Sound like your ISP (or someone in the network path) may be throttling your bandwidth.

Brack.6172:

Lil Puppy.5216:

The question is what kind of freezing are you experiencing?
Skill freezes, graphical freezes, network freezes, computer freezes?

I face both the delay when activating any ability and the 2-3 seconds freezes in combat

That’s definitely a network latency issue.

Open up your command line and type “ping www.google.com” and look at the lines that say “Reply from…” and look specifically at the part that says “time=#ms”

If that # is more than 100, you’re gonna have a bad time. Unfortunately, there’s not much you can do about it by yourself, other than keep checking that latency and only play when it’s low. You should contact your ISP about it though, because latency that bad is not what people pay for if they have a choice.

Definitely sounds like a network latency issue—I had the same problem, based on what you are describing.

1) Make sure that you are connecting to a game server closest to you. (The U.S. or the U.K)

2) Make sure that you have a quality internet service provider.

3) If you are connecting to a game server from a very long distance away, (or even a close distance) there are some things that are out of your control; The physical internet lines and/or internet routers connecting you to the game server may be temporarily cut or broken, and therefore your game data will be directed to the game servers along a far longer and slower route.

In my case, I had this problem for several days doing nothing, until obviously, the physical issue was resolved (by service and maintenance personnel somewhere in the world)

Actually is US or Germany are where the game servers are located. The account and TP servers are also in the US.