Guild Wars 2

I hope I talk for the PvP community here. I was wondering about the bug fixing steps and process made by the Developpers Team. So I had a few questions.

1. Is there a better way to report bugs and what are players supposed to do when one bug is still present after numerous attempts to report it?

2. Is there a mechanism put in place to make the players aware that one bug is being worked on?

3. When a bug affect class balance and mechanism, how is it treated in the priority list?

4. Is there a reliable way to know if one bug is actually a intended feature?

5. Is the current system taking in consideration that some bugs actually hurt build diversity because they happen to be on unpopular abilities or synergies?

Those questions comes from my personnal concern, and surely some concerns a lot of fellow players share when it comes to bug reporting. It seems like a hopeless task to report a bug. It seems like some of the bug reports are not properly handled. For instance, most bug fixing actions come from people reporting said bug from an alternative ways like directly reporting to a Dev of the PvP Team.