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Posted by: Lukas.7159

Lukas.7159

Since it seems that every thread is getting read by atleast a mod, ill address this directly to anet (or more like Grouch himself)

Why do we have to wait literally ages till we get our gems that we won on tourneys?

I myself am waiting for 2,8k gems (and 2 llamas) now for over 5weeks and yet no message from anyone, how long it will take

I asked Brunners, one of the admins from the tournament and he said Anet is like 300k gems behind…wtf?

I seriously cant believe that a) it would be so hard to give the winners the gems directly after the tourney or atleast the next day and b) just take one whole day, trying to catch up with the gems delivery and send them to all players

Ridiculous, some friends are waiting even longer than i do atm

inb4 fanbois defend anet by saying that they focus everything on the expansion now lmao

StereoElectro & Dance On M D M A

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Posted by: Chaith.8256

Chaith.8256

Without the smallest bit of fanboyism, the process of approving Gem rewards turns out to be extremely time consuming. So much so that to complete each request as it comes would drastically cut into meetings and project time.

Clearly it’s not ideal, and as players, all hope that it gets either delegated or automated in at least some small measure.

Fault the process not the Arenanet employees

Forum Lord Chaith
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Posted by: Nassau.6713

Nassau.6713

My friend, the company’s community support is non-existent … what do you expect

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Posted by: Nassau.6713

Nassau.6713

Without the smallest bit of fanboyism, the process of approving Gem rewards turns out to be extremely time consuming. So much so that to complete each request as it comes would drastically cut into meetings and project time.

Clearly it’s not ideal, and as players, all hope that it gets either delegated or automated in at least some small measure.

Fault the process not the Arenanet employees

The process is decided by the people that operate the company.

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Posted by: Anti.9156

Anti.9156

Solution:

Ingame tournaments with gem rewards. We actually had this at launch.

Also another issue to adress (incase grouch reads this) are the Eu thursday cups. There is only a prize if 8 teams show up. thats nearly never the case —> gives even less reason to show up on thursday. pls revert that change. (maybe let only people who didnt win go4 last week(like on na) participate so more low level teams join?)

and to op: i m waiting on 6,8 gems myself for over a months.

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Posted by: Lukas.7159

Lukas.7159

Also another issue to adress (incase grouch reads this) are the Eu thursday cups. There is only a prize if 8 teams show up. thats nearly never the case —> gives even less reason to show up on thursday. pls revert that change. (maybe let only people who didnt win go4 last week(like on na) participate so more low level teams join?)

problem is there is no advertising of any tournaments (except big ones like wts), so many people dont even know theres a 2v2 cup

and since nobody streams that, how should people get informed about smaller cups?

but anet doenst care (surprise surprise)

StereoElectro & Dance On M D M A