Fyi for people out there queueing for PvP: If you get the window pop to join a game (the one where you confirm before you choose a map), don’t open any windows, at least until you click accept.
I had a queue pop right as I was opening the hero window and it caused the accept window to disappear with no way to bring it back (even if you open the sPvP menu, it doesn’t come back), which pushed me back in queue.
And yes, I opened a ticket for this. =P