This is an open letter to Josh Davis, Competitive Brand Manager of ArenaNet
Dear ANet Staff and Mr. Davis,
I am writing to you because in general I feel the PvP staff at ArenaNet are not doing such a good job at giving the community what it needs. The validation of my stance can be inferred from the improvement recommendations below. Please consider making the following changes.
- Balance so that non-elite specs are competitive again. The Conquest PvP meta consist of only six builds. All of those builds are utilizing Elite Specs. All the pre-HoT meta builds are obsolete. We see a handful still traditional meta builds but the old meta is done. What’s going to happen when the next expanshion comes out and we get new elite specs? Are you going to always make the latest elite specs more powerful than anything else to sell product? Think about the long term impact. Is that sustainable? If not, end this madness now. Balance it so the Elite Specs are less powerful across the board. The old meta core game specs should not have been wiped so quickly. It’s clear you intended to balance it like this and I think it’s a big mistake in the long term and the short term.
- Solo vs Pre-made queues. Please count the number of people calling for this!. Yes it will mean longer queue times, the answer is simple. Retool to allow those in sPvP queue to go do other things as they wait. Furthermore, when matching pre-mades improve your algorithms to match pre-mades of various sizes (e.g. ideally a pre-made of 3 should not be pitted against a pre-made of 5 if a pre-made of 3 is in queue)
- Give us access to the match end-game score card of past matches and give us more analytic tools to see how we done on specific classes when paired with others, etc.. As it is now this information is quickly presented then lost forever unless we take a screen shot. We have no way to track who we played with, etc… There is so much potential for this data and it’s all tossed away.
- Nix the unranked win/loss tallies. Keep these internal, use them for internal things if you must but do not show them to players. Too many uncontrollable variables are at play in unranked this data to be represented You have people feeling as if unranked ratios still matter. While this is not suppose to be the case, as you’ve designed the game it feels like it.
- Give us the ability to spectate the past few matches. Think of any real-world sport. Think of the importance of a coach to watch the playback with his team post-game and evaluate what went wrong and what went right. We are crippled from doing this in GW2 sPvP. It’s difficult to evaluate top contributors as the score card does not tell all. This is so critical. It’s an opportunity for ArenaNet to montiize. hell the playback feature on a monthly basis. You have to devote hard drive space to store the recorded matches it makes sense this would be a for-pay feature and serious teams will pay for it
- Why do we have a checkbox for Stronghold and Conquest but no option to queue up for deathmatch? Courtyard is still in the game and many players would love to queue up just for Courtyard (give those who hate point capture their cake and get them out of stronghold and conquest, it’s as easy as adding this checkbox).
- Take Skyhammer out of rotation, put Courtyard back in rotation. No one likes Sky hammer. It’s rarely voted for in unranked queue. You have this data. Leaving Skyhammer in the rotation is a sign the game is still setup to appease the developer and not representative of what the player base actually wants.
- Give us the ability to queue for only ranked maps. Please! For those of us who are focused on ranked play, forcing us to play on Sky Hammer and Spirit Watch are really wasting our time. These maps aren’t well balanced. You know that, we know that. This is why they aren’t included in Pro play.
- Do not drop the ball on Leagues! I love the concept of Leagues, but I also do not like what I’m hearing so far. It seems ArenaNet’s stance is that Leagues exist so that all guild teams competing in league play only have the goal of making into the legendary division and becoming one of the top 8 legendary guilds to be the guild challenger league. That philosophy undermines the value of league divisions. League divisions should categorize players of like skill and give each division it’s own progression with a mini-tournament for most divisions at seasons end. Those of us who love the game with realistic expectations should have our own progression and champions outside those who only inspire to compete at pro level. Leagues were advertised as making PvP more casual friendly. As it stands, it appears a lot of thought was put into a nice league division system and that current plans for this season will not really utilize it to give more casual types much to look forward to. That’s a real shame. There is still time. Time to organize mini-tournaments for most divisions at least. Do not drop the ball of league divisions outside legendary. Use leagues to elevate PvP in this game to the status it deserves. Your casual PvP players deserve a progression path and they will become your ESL Pro spectators.
In general there appears to be a disconnect between the leadership of the pvp side of the game and an understanding of the basic needs of a pvp community being met (e.g. spectating past matches, etc…). I am not clear if this is because you are under staffed or because you simply do not see some of these core things are priority. If it’s about not seeing them as priority then I don’t understand. Much of what I’ll bullet listed is beyond subjective. It’s common sense features. Some of these features you can even monitize and PvP community will likely pay for them.
As someone who loves the game and loves PvP in this game, it sure does appear things just aren’t being prioritized or managed very well. Just trying to be transparent as a customer. It’s very clear from reviewing forum post here that my grievances do not stand alone. Few of these are really functional changes to the game, most don’t even require reworked UI. It’s difficult for me to grasp why the development effort on some of these things has not been given high priority given it’s value.
As a player I feel it’s our job to call out what we see as problems and request the changes. Ultimately making those changes and keeping players around is up to you, the ANet staff responsible for PvP. You guys won the lotery. You work for an amazing company on one of the greatest games ever and yet this aspect of the game is being crippled by so many little things. Please consider the power you have to make these positive changes.
Sam