Posting this here as this arena of the game seems to have the most attention atm.
Dear Anet,
Hey, lots of changes and I bet you’re thinking; that there is always resistance to change. Us the customers will just get used to it.
Considering how large and complicated GW:2 is, can you please follow the lead of pretty much every other AAA and have a single community manager that the community can interact with.
You have an official website. Forums. Wiki. Reddit. Twitter. Facebook. MySpace. Anet, you’re all over the place. Your message and information is scattered.
Also, as a long time player, more so now than…well…ever in this game’s life, there seems to be a volumous disconnect between development of the game and customers of the game.
Thanks for listening. Hopefully this is the start of something awesome!