Guild Wars 2

Constant 4v5 due to either DC players or players who leave.
Players switching classes before start all the time, braking the balance.
Queue matching up 4 lights armors vs 4 heavy armors, somehow that seems unreasonable, happens way to often in my mind.
Matches that end up with 4v5 should not be counted as loss for the handicapped team.
What is going on with punishments due to AFK inside a ranked match, or due to toxic language – I am starting a collection of screenshots from players who say – “Go ahead, report me, that means nothing, no one will punish…”… ect. What is the point in having a report system, that is not functioning?
Today I got double Queue about 2-3 hours before this post, then both queues got bugged and stopped.
Sometimes Queue extends 2x or 3x over the predicted time period. When I stop it manually and start a new one, I get instant match – this looks like a bug of some sort.
Leaderboards have not been updated for 2 weeks – how can I track my win rate and stuff without this?
I guess HoT is important but come on.. most of those things are in game for ages and no one is bothering with them…