This comes from other CP industries that often have vocal “opposition”.
1. Set the forums to allow anyone to read a post.
2. All new posts go into a queue for review.
3. The review occurs “by designated player volunteers (e.g. your consumers of the game)”. You might give them gems etc for their service. The team of 2-6 depending on server size ensures that posts hit the forums (if appropriate) within say 24 hours. You can reduce that time after working out the initial rotation, volume etc. It is pretty easy to scan for violations or appropriateness.
4. ANet’s Community Coordinators meet with the team virtually once a month and as needed.
5. If successful (leading to greater WvW participation and monetization), these player forum moderators would meet once a year with ANet. Part meeting. Part event.
6. Minimum age required.
7. Application based (short and simple to review).
This tends to work well in about 2/3rds of cases.
Oh yes, while I love the game as my guilty pleasure, I am not volunteering. If I were 20 years younger, I might have the time