Q:
Anet's official statement on hack use in WvW?
The official stance is that you should use the in game report system as that will include the targeted players account id to help them investigate faster.
However the in game system does not allow you to select hack/exploit as the reason for the report, instead you must select something such as “abusive name” , and hope the GMs get the hint that you actually meant that the offender is using a hack or exploit.
However this is just an oversight thats been in place for 8 months and should be fixed anyday now.
Meantime, best you can do is submit screenshots via email to the customer support dept, and hope they can do something about the exploiter pictured in the screenshots….allthough they wont be able to determine the account name as it is not a proper in game report.
The problem is, all the false reports for hacking. Many players dont understand other classes. For example a Engineer got reported for ‘hacking’ because he was pulling people off walls. The people getting pulled off don’t have engineers and are not used to seeing the class so they had no idea it was a legit utility being used.
You really need to do alot of work to get a hacker banned multiple screen shots or a vid. The other way is mass reporting you need 10+ people to report, but that is starting to get abused by people getting mad at losing mass reporting someone that out played them.
(edited by Xom.9264)
Reporting people is really hard because you cannot know for sure who is cheating (How can you detect a dezoomer?) and if the guy teleport away, you cannot select him.
The real solution would be a fix from Anet that prevent those hacks from working.
After months/years of active use, Square-Enix started sending cease and desist letters to people who produced hacks for Final Fantasy XI such as “FFXItool” and “MrArgus” and were successful for the most part. NCSoft and/or ANet could easily do the same thing.
That’s not to say that there aren’t still hacks for FFXI (which I no longer play), but those they did attempt to shut down, they did.
Sanctum of Rall since beta 3. Mesmer since 1070 AE
Hi everyone,
Please report users you suspect by using the in-game tool. If you cannot select them, you can also make screenshots and add them to a ticket that you will submit to the support.
Thank you for your help