Arenanet, how do we now report cheaters?

Arenanet, how do we now report cheaters?

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Posted by: EvilSardine.9635

EvilSardine.9635

There was a cheater at 1am this morning from Dark Haven in their borderlands that would instant teleport from camping our main to the safety of the nearest tower instantly over and over within a few seconds. He would also fly around but since there’s no orbs to steal now, his mission is to try to annoy players leaving the spawn.

How can we report these people if we can no longer see their names when we report them? We have no report option for cheaters. Our only option was to report him for botting. There’s also no point in recording video because we don’t know who they are.

What do we do?

(edited by Moderator)

Arenanet, how do we now report cheaters?

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Posted by: Vv W.7821

Vv W.7821

If you can get the report screen up you are able to report them for whatever it is they are doing. The names have nothing to do with it.

Redundant Sasquatch – 80 Warrior – [aYe] – HoD

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Posted by: EvilSardine.9635

EvilSardine.9635

If you can get the report screen up you are able to report them for whatever it is they are doing. The names have nothing to do with it.

Did you even read my post? I bolded the part where I say there’s no option to report cheaters.

(edited by EvilSardine.9635)

Arenanet, how do we now report cheaters?

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Posted by: Vv W.7821

Vv W.7821

I did… mostly. Before gold selling was an option people reported for the closest thing to what was happening. I would personally go for the botting option if I saw someone flying around. No matter what you pick it should bring that person to the Dev’s attention.

Redundant Sasquatch – 80 Warrior – [aYe] – HoD

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Posted by: EvilSardine.9635

EvilSardine.9635

Only options are:

Botting
Inappropriate character name
Spamming
Verbal Abuse
Scamming
Selling gold

Reporting them for any of these will not let the devs know what to look for. In fact, false reports can most likely get you in trouble.

There needs to be a report for cheating option and an ability to add in a comment or short description. This way the team can check their logs and possibly see something incriminating.

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Posted by: Naurthoron.3291

Naurthoron.3291

Myabe it is simply because Anet does not care. This has already been reported and requested and so far… nothing.
Also There are players cheating and botting that were reported and seen 2-3 days hiher level and continuing, they did not get banned or something. so either Anet has no time/resource to enforce the statement about zero tolerance or they just d’ont care enough sadly.

Co-Lead of Death and Rez [DnR]
Vizunah Square [FR] EU
http://gw2.aia974.com/

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Posted by: Cover Girl.2580

Cover Girl.2580

Screenshot behavior, report as botting, THEN go into the Guild Wars 2 main page, go to support, file a violation report and reference the bot report from your account, so they can put the two together and get the players ID and go from there. attach screenshots to the petition.

Sanctum of Rall
The Mord Sith [MORD]
(Borderlands Stationed Commander)

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Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hello there.

It is true that there is no “cheating” option available at the moment; this has been brought to the attention of the devs already (and I will certainly forward this to their attention today again). What you can do is what Cover Girl and others point out: report them under the tab “botting” and open a ticket, so the security team gets a complete report on this issue.

We proceed now to close the thread.
Thanks for your reports and understanding!