How do we report hackers or trolls in wvw?

How do we report hackers or trolls in wvw?

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Posted by: Phoenix.3416

Phoenix.3416

For example, last reset a player decided to spend an hour trolling the commanders by wasting supply making trebs at a supply camp he knew we were trying to upgrade over and over.
After he got bored of making trebs at the camp he moved on to turning around the trebs we had facing SM and using them to fire at a cliff.

He started to swear and troll in map chat so we managed to report him for verbal abuse but there isn’t an option for people like this to be reported.

How do you report people like this or hackers in wvw?

How do we report hackers or trolls in wvw?

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Posted by: Centrix.4065

Centrix.4065

The report function needs to be updated. You only get a few options to choose which 99% of the time don’t even relate to why you’re actually reporting someone.

Atleast put an “other” option which a textarea where you can explain why you’re reporting someone.

Lv.80 Elementalist, Guardian, Necromancer, Thief
[VII] Seventh Legion | http://twitch.tv/censtudios

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Posted by: Phoenix.3416

Phoenix.3416

No wonder hackers usually get away with it if noone can report them correctly :/

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Posted by: EvilSardine.9635

EvilSardine.9635

There was a warrior who was using a teleporting/speed cheat and we couldn’t report him for cheating. To run away from my group he would teleport forward every 10 feet super rapidly. Just imagine a thief using infiltrators arrow super fast indefinitely while still being able to attack. That’s what it was.

I’d imagine if Anet added in a report cheater option, then maybe they can check the logs (if they track this) and see the player is moving around like one of the teleporting gathering bots and do something about it.

Also, edit your post to say “cheaters” instead of “hackers.” Calling them hackers is giving them too much credit. They’re kids who downloaded a cheat.

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Posted by: Pannonica.5378

Pannonica.5378

The problem with a hacking/cheating option in the report tab is, that ANet would get an insane amount of reports. Trolls would report just for trolls and normal people would report anyone who they feel have done something wrong. As an example, I once got a whisper from a guy accusing me of hacking after I transformed into a tornado via Elixir X as an engineer. That dude would have potentially activated guild/raid members to report me too, if there was an option for that.
I’m not trying to say the report system is good as it is, but they would get swamped in nonsense reports if they would have an option for cheat/hack/troll in there.

And I doubt they have the manpower to wade through the logs to see if people used a speed hack, to be honest.

I’m definitely curious how they will solve this, if at all.
The only thing that I can think of at the moment are ingame moderators (expensive option), who can look at what is going on directly and live and then take countermeasures. Surely not a bulletproof system, but a remedy for things that need immediate attention.

Pannonica
Red Guard

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Posted by: Entropy.4732

Entropy.4732

I think there needs to be a way that commanders, in addition to having the blue tag, get a few abilities and one of those abilities should be the power to cut off someone from taking supply on their server for a 20 minute time period. This issue happens from time to time where some lunatic or saboteur from another server will purposely spend an hour wasting supply building a bunch of siege and no one can stop them. We just stand around helplessly whispering them to stop as they drain all the supply in SM. Then the other server attacks and takes the point. Sometimes it’s just some fool who doesn’t realize that supply is limited. If the commanders could cut that player off for say 20 minutes to a half hour, that would solve the problem. They could still play, just not carry or take supply.

Styx Hemlock – Sylvari Mesmer – TFG – NSP

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Posted by: Krash.9486

Krash.9486

I think there needs to be a way that commanders, in addition to having the blue tag, get a few abilities and one of those abilities should be the power to cut off someone from taking supply on their server for a 20 minute time period. This issue happens from time to time where some lunatic or saboteur from another server will purposely spend an hour wasting supply building a bunch of siege and no one can stop them. We just stand around helplessly whispering them to stop as they drain all the supply in SM. Then the other server attacks and takes the point. Sometimes it’s just some fool who doesn’t realize that supply is limited. If the commanders could cut that player off for say 20 minutes to a half hour, that would solve the problem. They could still play, just not carry or take supply.

And then what happens when this or another troll buys a commander tag?

A better solution IMO would be to let the other players be able to vote kick a player out of WvW and have that 20 minutes applied as a buff preventing the player from reentering WvW.

It would have to take a decent amount of votes to avoid abuse, like 10 or more.

For that matter commander tags should be by player vote too and not just go to whoever is willing to spend 100 gold for one. In that case commanders could be given additional power because they could be held in check by the vote.

[SBI] Champions of Stormbluff Isle

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Posted by: Entropy.4732

Entropy.4732

I think there needs to be a way that commanders, in addition to having the blue tag, get a few abilities and one of those abilities should be the power to cut off someone from taking supply on their server for a 20 minute time period. This issue happens from time to time where some lunatic or saboteur from another server will purposely spend an hour wasting supply building a bunch of siege and no one can stop them. We just stand around helplessly whispering them to stop as they drain all the supply in SM. Then the other server attacks and takes the point. Sometimes it’s just some fool who doesn’t realize that supply is limited. If the commanders could cut that player off for say 20 minutes to a half hour, that would solve the problem. They could still play, just not carry or take supply.

And then what happens when this or another troll buys a commander tag?

A better solution IMO would be to let the other players be able to vote kick a player out of WvW and have that 20 minutes applied as a buff preventing the player from reentering WvW.

It would have to take a decent amount of votes to avoid abuse, like 10 or more.

For that matter commander tags should be by player vote too and not just go to whoever is willing to spend 100 gold for one. In that case commanders could be given additional power because they could be held in check by the vote.

It could be like Siegerazor event where you need 20 people to all check a box to kick someone or give them a 20 minute “time out”. The problem with this though is that guilds with rivalries could abuse this and kick someone they don’t like or are bullying out for no good reason. Maybe the solution is to have a position higher then commander that IS voted on. And there would only be three per server. High Commander or something. These high commanders would almost be liaisons to Anet and only THEY could cut the troll off of supply or kick them. A RED square. I think the blue tag should remain a purchase, but red wold be voted on.

Styx Hemlock – Sylvari Mesmer – TFG – NSP

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Posted by: Manoa.5897

Manoa.5897

For trolls, report I use the “verbal abuse” category in the Report function.

For hackers, grab screenies and/or video and send that documentation along with a description of what happened to exploits@arena.net.

Chaos Spatulai [Chef] | Paragon City Elite [PCE]
Henge of Denravi

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Posted by: Bedstain.6735

Bedstain.6735

I think there needs to be a way that commanders, in addition to having the blue tag, get a few abilities and one of those abilities should be the power to cut off someone from taking supply on their server for a 20 minute time period. This issue happens from time to time where some lunatic or saboteur from another server will purposely spend an hour wasting supply building a bunch of siege and no one can stop them. We just stand around helplessly whispering them to stop as they drain all the supply in SM. Then the other server attacks and takes the point. Sometimes it’s just some fool who doesn’t realize that supply is limited. If the commanders could cut that player off for say 20 minutes to a half hour, that would solve the problem. They could still play, just not carry or take supply.

Commanders don’t have time to micro manage supply.

Blackgate Elementalist….woohoo!
{{80 ele Soap 80 engi Flush}}

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Posted by: Jayne.9251

Jayne.9251

Go here, with screenshots (I recommend uploading them to a site like photobucket.com and just putting links to the images in the petition), and write up a report with as many details as possible and submit it here:

https://en.support.guildwars2.com/app/ask/

What Anet wants from you is:

Account name of abuser (if you friend the troll, you can see their account name)
When this happened (date and exact time)
What server it happened on
Where it happened (Valley Keep, Overlook, borderlands, etc.)
Screenshots of the abuse (link via photobucket, etc)
And your toon’s name when you witnessed it.

L’enfer, c’est les autres