Guild Wars 2

Wooo! Thank you for the info on this.

This usually happens after NPCs, Weapons and finally your char goes invisible after coming out of a transformation (lich, tornado etc.), hope this will get fixed too as those are kinda related imo.
Also make ascalonian potion work like the way it behaved before because that was a good workaround for the invisble bug.

thanks keep up the good work.

Thanks for the update. The big problem, of course, is when your map is queued and changing maps isn’t an option… particularly for commanders on reset night.

I’m actually happy that I’m not fighting queues at the moment.

Chris Barrett.3280:

We’re aware of a bug where loading screens can sometimes take 2+ minutes to complete; more often after playing in WvW for a while than elsewhere in GW2. We’re working on a fix in such a way that it can be selectively tested on Live, since it affects a vital area of GW2 behavior (loading screen timing), and is rare/difficult to reproduce in a testing environment.

In the meantime, if there aren’t queues in the maps you’re playing in, there’s a possible work-around. Switching maps— either by exiting WvW or just moving to a different WvW map momentarily— appears to get your client “unstuck” from the long loading screen behavior.

Been having slower loading from the startup screen to the game window opening too Chris. Been really annoying actually. At the moment I’m downloading a fresh game file on a brand new SSD trying to fix some issues.

Hope this bug isn’t related! <shakes fist>

Thanks very much for the update! It’s nice to have an acknowledgement that you know about the bug.

Can confirm about the transformation often being a trigger for an invisible toon and thereafter the “loading bug”. Has happened to me coming out of lich form and most recently out of a golem!! The golem thing happened to the guildie who took the golem after me too…

Glad to hear!

As others have said, this bug is often accompanied by rendering issues like your weapons and character going invisible, especially after using a tonic. This bug also causes many skill effects to not render which is very frustrating in big fights for obvious reasons. Another issue that comes up with this is that the color of objectives does not update properly. I have noticed these problems happen most often in EB.

Please also fix the false queue bug, this happens consistently. It seems to be a bug with how the system updates the queue status.

Is the objective color thing part of it? That would explain slot. I haven’t had the loading screen bug in awhile, although some guildies are dealing with it nightly. But I have the objective color bug or the no color objective bug almost every night.

I haven’t gotten it on my new computer but IIRC it seems to happen a lot when I tried to WP to an area that gets contested before I finish loading— my old comp was slow and had no SSD so chances are it would occur quite often especially if it was WP’ing across maps.

Sarika.3756:

Is the objective color thing part of it? That would explain slot. I haven’t had the loading screen bug in awhile, although some guildies are dealing with it nightly. But I have the objective color bug or the no color objective bug almost every night.

The rendering issues and objectives color not updating properly do not always come with the loading bug but from what I have seen there seems to be a connection between them. When I first started encountering the long loading bug I loaded onto a waypoint with my weapons missing, skill effects not rendering etc. Those issues can still occur though even if the loading bug doesn’t kick in.

Sometimes I have those other issues but wont have the long loading issue. Sometimes all of it and need to restart the client because it is so bad. I find that this happens most often in EB which coincidentally is also the map with the most lag.

The problem with fixing this is the randomness of it, it is difficult to reproduce.

Hey, any of you guys who get the rendering issue also use LoD by chance?

I haven’t experienced this bug since I stopped playing necro, which uses transforms frequently.

When the long loading screen occurs in the “ModelsLoaded” and “ModelsTotal” keep racing up and down very quickly. Hopefully this helps.

I must acknowledge the fact you are working to fix it, and I’m really happy to know that.

In my case, switching borderland is not effective because most likely the map I’m in is the one with queue which means the moment I leave it will take me from 5-20mins to get back again.

Here are some scenarios when I faced this issue:
1-Sometime after massive wp by many players, be it Citadel wp or Garrison wp.
2- Many times after blob vs blob fights. You will have many people recalling to respawn and that’s when I get stuck for exactly 120 seconds.

Those issues are not related to one map, it happened on all maps for me.

Sometimes if you use a tonic, especially kodan tonic then afterwards you can have longer loading times in wvw.

Video of the bug:
https://www.youtube.com/watch?v=nvH0pYaw-uI

I wrote about this 9 months ago here:
https://forum-en.gw2archive.eu/forum/support/bugs/NPC-s-turn-invisible/first#post6122769

Timelord.8190:

Video of the bug:
https://www.youtube.com/watch?v=nvH0pYaw-uI

I wrote about this 9 months ago here:
https://forum-en.gw2archive.eu/forum/support/bugs/NPC-s-turn-invisible/first#post6122769

Ah, I see you have Effect LoD on too.

Oh god yes. Sometimes I load in wvw in like 5-10sec.
Sometimes I sit there for like 2-3 minutes banging my head on the table waiting to finally get in…

It’s good to hear that you guys are looking in to this.

Please keep in mind that your temporary work around is sometimes not possible. This is especially true during reset or prime times when the map that one chooses to play on is qued. This is the biggest source of the frustration, especially when it happens to the commander.

lmao…this has been going on for like 8-9 months now and they are finally aware of it…awesome

xAtri.9378:

When the long loading screen occurs in the “ModelsLoaded” and “ModelsTotal” keep racing up and down very quickly. Hopefully this helps.

This exactly describes my issue as well. The models appear to be struggling to load (around the 4,500ish number) and keep loading, reloading, reloading, reloading the same batch over and over again and this is where my load screen “hangs”. It happens for exactly 121 seconds every single time.

Once my weapons become invisible I know the loading bug is coming. The next thing that happens is my character model becomes invisible as do all the npc’s (including enemy npc’s like tower lords as well as friendly merchants at spawn).

Would this mean you’ll fix the invisible weapon bug too?

I’m the one that raised this with ANet support. It took me months to get to where we are today with an ack from the devs, which I’m very grateful for; I created the ticket on 11/23 for reference. That said, don’t harp on ANet after they’ve said that they’re aware of it and are working on a real solution. It doesn’t help.

While I raised the invisible stuff in my ticket, it wasn’t the focus of my ticket. I’m hoping the issues are related to each other, though.

Moral of the story, make sure you ask for a Lead GM after going through the scripted tier 1 helpdesk support. While I do understand the front line must be a filter, for complex issues like this, get your escalation after complying with what the front line has asked you to do. Be courteous during the entire process, it’ll get you much farther.

Squeaky wheel, and all that.

Its mostly hardware issue tho.
After i got pc with SSD and better specs it stopped happening to me. It was happening after I lost character/weapon.
I guess they didnt notice it before because they dont run on wooden potatoes like most of the people who had this issue x)
Hope they can fix it so we can keep our 8 fps rallybots.

Chaba.5410:

Hey, any of you guys who get the rendering issue also use LoD by chance?

I haven’t experienced this bug since I stopped playing necro, which uses transforms frequently.

are you saying to check the box or uncheck the box? I have it checked and I experience the WP bug – not so much rendering issues…

More than one of us has reported it, and it’s not a hardware issue, unless it’s a bug with nvidia 970 series cards and i7 processors. Pretty sure I’m not running on a potato, and I reported this bug last year.

It’s not a hardware issue and ANet as acknowledged this. When I originally started my case, I was running on an i7-2600 w/ 32GB RAM and a Samsung 840 EVO 1TB. As you may know, the 840 EVOs had a firmware bug that would cause them to slow over time, although that was not a factor in my case.

So the next round of contact was with a new machine, i7-6700k, 32GB RAM, and a Samsung 960 EVO NVMe M.2.

Well, right now you can’t get much faster than that for a single SSD (talking about 400K IOPS with ~2000MB/s transfer rate over a PCIe link). It’s really difficult to blame client hardware at that point.

Another interesting point of contention was that the waypoint bug was roughly 120 seconds when it occurred (something like 120 – 122 seconds). I recorded a video for ANet and subsequently took screenshots of another instance. A hardware issue wouldn’t be consistent between configurations nor players.

IOW, not a hardware issue. ANet will be addressing it, and I’m thankful for that.

You can watch the video Timelord.8190 posted. 2160p/30+ fps on very high settings in WvW nonetheless, so I really doubt it’s a hardware thing.

Liston.9708:

Chaba.5410:

Hey, any of you guys who get the rendering issue also use LoD by chance?

I haven’t experienced this bug since I stopped playing necro, which uses transforms frequently.

are you saying to check the box or uncheck the box? I have it checked and I experience the WP bug – not so much rendering issues…

I’m asking if the people who are getting the bug also have the LoD box checked.

Any update on this? It still happens almost every single day for me..

Yes, I got turned invisible earlier tonight, because of Lich Form.

Try re-dowload the game again. I don’t have the loading bug anymore!

Edit: Nvm, i have the bug again.

FIX THIS PLEASE! I can’t leave the BL or I will be in an hour plus queue.

My weapons always disappear before this happens and once it happens I get a 3-5 minute loading screen every time that I waypoint. It started happening for me right when the first wvw PIP patch hit. If my weapons aren’t invisible, my avg load screen is about 10 seconds.

This is still a bug. It has a higher chance of occurring after I’ve been commanding for a while and people use moa skills on me. Tonics seem to cause a likelihood of an issue as well.

Four months and this is still happening.

My screens can take much less time but even a minute is far too long especially when an emergency waypoint is thrown to our screens!

Sometimes if you use a tonic or a teammate uses a tonic I see for a squad, but maybe it’s a coincidence. Also the legendary armor stuff could be still causing issues.

Been a bug for a long while. Hope there is a fix soon. One of the worst bugs to date.

This observation may help: when the loading screen bug occurs, wait the 2-3 minutes until respawn occurs, then turn graphics settings down to “Best performance” and leave it there. Loading times will now be normal, but weapons and NPCs are still invisible. One of the symptoms I have not yet seen mentioned is that after NPCs have been invisible for a while, their actual position (as revealed by damage numbers) differs by several metres from the position where their tag appears – a very odd effect which makes targeting especially difficult.

For me, I had to turn graphics down to the lowest setting, otherwise I would get the bug within about 1-2 hours. Sucks, because I love the better graphics.

CattivoUomo.7198:

For me, I had to turn graphics down to the lowest setting, otherwise I would get the bug within about 1-2 hours. Sucks, because I love the better graphics.

I do the same. Sometimes I don’t really care, but Friday reset is a must…..

From support a month ago: “While you are not the only person reporting this bug, we have received very few reports of it. This leaves us with very little data to begin a larger investigation into the root of the issue. If you know others who are encountering the bug, please have them submit a proper bug report in game”

Take it as you read it…..

At least half of my guild experiences the bug in every WvW raid, so I will ask them all to submit bug reports.

I communicated with Chris directly on this particular issue and the WvW team isn’t responsible for the ‘bug’, but rather the engine team. There was one attempt with cleaning up some map loading code, but that didn’t fix the issue. I don’t see this getting fixed any time soon, no matter how annoying the issue is.

I’d love to be wrong, though.

I am suprised this bug is not fixed yet if a 3rd party addon (Arcdps) can fix it.
For people who encounter this bug frequently I definitely suggest installing arcdps (having it run with UI disabled if you dont want dps meter is good enough)

Mel.3064:

I am suprised this bug is not fixed yet if a 3rd party addon (Arcdps) can fix it.
For people who encounter this bug frequently I definitely suggest installing arcdps (having it run with UI disabled if you dont want dps meter is good enough)

Lolwat that makes absolutely no sense (unless this “arcdps” thing contains malware in which case an ad like this makes perfect sense).

Dawdler.8521:

Mel.3064:

I am suprised this bug is not fixed yet if a 3rd party addon (Arcdps) can fix it.
For people who encounter this bug frequently I definitely suggest installing arcdps (having it run with UI disabled if you dont want dps meter is good enough)

Lolwat that makes absolutely no sense (unless this “arcdps” thing contains malware in which case an ad like this makes perfect sense).

Well, given that it works, and the author has flat out said they included a fix for it it the code, I’m not sure why you think it makes no sense…

I’ve had this bug crop up every reset night since the reward update and it’s annoying as fudge.

How is it a 3rd-party dev (for a “hacky” dpsmeter no less) has a fix but Anet does not?
How silly is that?!

Sarika.3756:

Dawdler.8521:

Mel.3064:

I am suprised this bug is not fixed yet if a 3rd party addon (Arcdps) can fix it.
For people who encounter this bug frequently I definitely suggest installing arcdps (having it run with UI disabled if you dont want dps meter is good enough)

Lolwat that makes absolutely no sense (unless this “arcdps” thing contains malware in which case an ad like this makes perfect sense).

Well, given that it works, and the author has flat out said they included a fix for it it the code, I’m not sure why you think it makes no sense…

Indeed, it is an official quality of life feature from Arcdps

Think he can make a patch to sort the issue ?

And can others confirm that this actually work ?

Still happening, when will there be a fix for this bug?