Ping Test Vs. In Game Ping

Ping Test Vs. In Game Ping

in WvW

Posted by: Red Owl.5649

Red Owl.5649

Hello everyone!

So now that I have some more free time I been trying to fix my bad latency with the NA servers.

I own 2 GW2 accounts one on NA servers and another on EU servers. Living in Spain, my latency sux, I mean, it is kitten really bad. Only to EU servers already have 90 to 110 ms latency… EU servers 98 ms is what i have all day at any time of the day and while it can go a little bit up and down it stays with in the 90-110 range.

The NA servers is been really frustrating for few months now so I decided to look in to it and compare the latency that I have with the ping tests with the latency I have in game while playing WvW.

For the ping test I been using Dallas, TX Ookla Host on http://www.pingtest.net/ and you can see one of them here http://www.pingtest.net/result/128756179.png

So here the numbers:

-11/08/2015-

11:30 AM ping test 183ms vs. 218ms in game.

5 PM ping test 181ms vs. 320 in game with already 500ms lag spikes.

21:39 PM ping test 189ms vs 426 in game with not so rare 10000ms lag spikes.

-12/08/2015-

0:33 AM ping test is 180ms vs 440ms in game and at this point the ping can really just go from 400’s to 500’s and 600’s with crazy 2000’s at any time and if i get close to any zerg/blob fight my skills just stop working and I’m teleporting all over the place.

13:50 PM ping test 188ms vs 220ms in game with no lag spikes, can get in to the OCX zerg fight no problem at all.

18:41 PM ping test 186ms vs 309ms in game and the lag nightmare starts again.

I am not expert, but I can only think that the more players that play NA servers the worse my latency is… and I am now afraid that with HoT it is going to get even worse.

For clarification My TZ is GMT+1 and ‘in game’ ping numbers are from WvW maps.

o/

Mods, stop deleting my posts.
Sorry(not really) for my bad English.

Ping Test Vs. In Game Ping

in WvW

Posted by: Aezyr.5304

Aezyr.5304

Run the diag client for a traceroute.

Instructions: https://help.guildwars2.com/entries/27698133-Connectivity

It’s logical that you have a much higher ping towards a server based in the US if you are living in EU.

Ping Test Vs. In Game Ping

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Posted by: CrimsonNeonite.1048

CrimsonNeonite.1048

I’m from the EU playing on Desolation, I had some weird rubberbanding and checked my ping, it spiked @ around 300ms at times and I really did feel it.
Other times, especially in big EB fights, afaik my in-game ping is around 100 or so.

Scrubio
Plays completely opposite professions to his main Teef.

(edited by CrimsonNeonite.1048)

Ping Test Vs. In Game Ping

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Posted by: Fuzzion.2504

Fuzzion.2504

Japan gets 160 to 220ms
SEA gets 180 to 270ms
India gets SEA rates
Australia is 150+

All when connecting to NA without VPN/WTFast

So if you see 300ms in EU, I would say its client side/your ISP

Fuzzionx [SF]
Guest member of [LOVE]
JQ official Prime Minister

Ping Test Vs. In Game Ping

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Posted by: Zephyra.4709

Zephyra.4709

Australia here. Normal ping for me is always around 250-280 ping, but yeah… Have felt lag spikes while playing.. And nope 100% not my internet as everything else runs smoothly except for gw2 at times.

Ping Test Vs. In Game Ping

in WvW

Posted by: Nate.3927

Nate.3927

I get 350 on average from australia, on good days I may see 250, but that rarely happens

Ping Test Vs. In Game Ping

in WvW

Posted by: TexZero.7910

TexZero.7910

BTW, the ping number we show in the client on the options screen is probably different than you see in other games. We should name it something different. Traditionally the ping time is the time it takes for a packet to get to a server and back. In our case, it is the time to get to the server, get processed by the game map you are in, and then sent back. So our misnamed “ping” is much more variable than most ping numbers because it includes game processing time.

reason you see different numbers from a dev above.

Ping Test Vs. In Game Ping

in WvW

Posted by: Red Owl.5649

Red Owl.5649

Run the diag client for a traceroute.


2 54ms 30/ 50 = 60% 28/ 50 = 56% 115.Red-80-58-67.staticIP.rima-tde.net [80.58.67.115]
0/ 50 = 0% |
3 —- 50/ 50 =100% 48/ 50 = 96% 65.Red-81-46-71.staticIP.rima-tde.net [81.46.71.65]
0/ 50 = 0% |
4 —- 50/ 50 =100% 48/ 50 = 96% 46.Red-80-58-81.staticIP.rima-tde.net [80.58.81.46]
0/ 50 = 0% |
5 48ms 2/ 50 = 4% 0/ 50 = 0% 213.140.50.246
8/ 50 = 16% |
6 78ms 10/ 50 = 20% 0/ 50 = 0% te0-3-0-11-grtlontlw1.net.telefonicaglobalsolutions.com [213.140.37.6]
3/ 50 = 6% |
7 161ms 13/ 50 = 26% 0/ 50 = 0% xe4-1-6-0-grtnycpt3.net.telefonicaglobalsolutions.com [213.140.43.29]
0/ 50 = 0% |
8 157ms 13/ 50 = 26% 0/ 50 = 0% xe5-0-4-0-grtwaseq1.net.telefonicaglobalsolutions.com [94.142.126.1]
7/ 50 = 14% |
9 184ms 20/ 50 = 40% 0/ 50 = 0% xe2-1-6-0-grtdaleq4.net.telefonicaglobalsolutions.com [94.142.127.97]
11/ 50 = 22% |
10 302ms 31/ 50 = 62% 0/ 50 = 0% xe-10-1-2.edge5.Dallas3.Level3.net [4.59.36.25]


2 48ms 33/ 50 = 66% 26/ 50 = 52% 115.Red-80-58-67.staticIP.rima-tde.net [80.58.67.115]
0/ 50 = 0% |
3 —- 50/ 50 =100% 43/ 50 = 86% 77.Red-80-58-80.staticIP.rima-tde.net [80.58.80.77]
0/ 50 = 0% |
4 —- 50/ 50 =100% 43/ 50 = 86% 46.Red-80-58-81.staticIP.rima-tde.net [80.58.81.46]
0/ 50 = 0% |
5 57ms 7/ 50 = 14% 0/ 50 = 0% 213.140.50.246
0/ 50 = 0% |
6 80ms 9/ 50 = 18% 2/ 50 = 4% xe1-0-5-0-grtpareq1.net.telefonicaglobalsolutions.com [94.142.119.177]
0/ 50 = 0% |
7 72ms 7/ 50 = 14% 0/ 50 = 0% 212.73.205.225
1/ 50 = 2% |
8 96ms 8/ 50 = 16% 0/ 50 = 0% ae-1-60.edge6.Frankfurt1.Level3.net [4.69.154.10]
1/ 50 = 2% |
9 91ms 11/ 50 = 22% 2/ 50 = 4% ae-1-60.edge6.Frankfurt1.Level3.net [4.69.154.10]
0/ 50 = 0% |
10 93ms 9/ 50 = 18% 0/ 50 = 0% 195.16.161.58
2/ 50 = 4% |
11 —- 50/ 50 =100% 39/ 50 = 78% 206-127-157-86.ncsoft.com [206.127.157.86]
0/ 50 = 0% |
12 92ms 11/ 50 = 22% 0/ 50 = 0% 206-127-158-1.ncsoft.com [206.127.158.1]


2 43ms 32/ 50 = 64% 27/ 50 = 54% 115.Red-80-58-67.staticIP.rima-tde.net [80.58.67.115]
0/ 50 = 0% |
3 —- 50/ 50 =100% 45/ 50 = 90% 113.Red-80-58-85.staticIP.rima-tde.net [80.58.85.113]
0/ 50 = 0% |
4 —- 50/ 50 =100% 45/ 50 = 90% 46.Red-80-58-81.staticIP.rima-tde.net [80.58.81.46]
0/ 50 = 0% |
5 48ms 5/ 50 = 10% 0/ 50 = 0% et7-0-0-400-grtbcntb1.net.telefonicaglobalsolutions.com [94.142.103.185]
0/ 50 = 0% |
6 58ms 5/ 50 = 10% 0/ 50 = 0% xe1-1-6-0-grtmadpe3.net.telefonicaglobalsolutions.com [84.16.12.141]

Mods, stop deleting my posts.
Sorry(not really) for my bad English.

Ping Test Vs. In Game Ping

in WvW

Posted by: Red Owl.5649

Red Owl.5649

BTW, the ping number we show in the client on the options screen is probably different than you see in other games. We should name it something different. Traditionally the ping time is the time it takes for a packet to get to a server and back. In our case, it is the time to get to the server, get processed by the game map you are in, and then sent back. So our misnamed “ping” is much more variable than most ping numbers because it includes game processing time.

reason you see different numbers from a dev above.

Yes I know and understand this, but not this http://imgur.com/SH5XByO

I think I did not explain myself all that well so I am going to try again.

At 11:00 AM my TZ GMT+1 I have 200 ms (+/-) ping with all the processing time, no lag spikes and can play WvW with no problems.

Hours go by and the ‘in game’ ping gets higher to the point that I can not play the game in the NA servers.

I been calling my ISP and the only thing they tell me is that it is all Ok. I will call again now and explain I have done this test and see what they tell me. Will let you know what they tell me is case someone is interested ^^

Edit:
I just finish a call to my ISP and they tell me the same again, it is all good on his part.

Even when I try to tell them the IPs where I lose the data they tell me they can not look at it and that it depends on the number of players playing the game.

Any ideas on what to do next? change ISP is the only option left?

Edit2:
I’m not sure if this post should be moved to any other part of the forums… posted it here on the first place because all I do on my NA account is play WvW.

Mods, stop deleting my posts.
Sorry(not really) for my bad English.

(edited by Red Owl.5649)

Ping Test Vs. In Game Ping

in WvW

Posted by: Chaba.5410

Chaba.5410

Please be aware that the in-game ping is a TCP measuring tool which includes the time it takes for SYN-ACK handshakes plus any server processing time to handle the network connections. Ping and traceroute use UDP. They will always show a lower ping time than the in-game ping. You can use Network Resource Monitor on Windows to show TCP connection times similar to the in-game ping.

Chaba Tangnu
Founding member of [NERF] Fort Engineer and driver for [TLC] The Legion of Charrs
RIP [SIC] Strident Iconoclast

Ping Test Vs. In Game Ping

in WvW

Posted by: Red Owl.5649

Red Owl.5649

This is from just now:


2 42ms 5/ 50 = 10% 1/ 50 = 2% 115.Red-80-58-67.staticIP.rima-tde.net [80.58.67.115]
0/ 50 = 0% |
3 —- 50/ 50 =100% 46/ 50 = 92% 77.Red-80-58-80.staticIP.rima-tde.net [80.58.80.77]
0/ 50 = 0% |
4 —- 50/ 50 =100% 46/ 50 = 92% 46.Red-80-58-81.staticIP.rima-tde.net [80.58.81.46]
0/ 50 = 0% |
5 50ms 4/ 50 = 8% 0/ 50 = 0% 213.140.50.246
4/ 50 = 8% |
6 81ms 9/ 50 = 18% 1/ 50 = 2% xe1-0-5-0-grtpareq1.net.telefonicaglobalsolutions.com [94.142.119.177]
0/ 50 = 0% |
7 67ms 8/ 50 = 16% 0/ 50 = 0% 212.73.205.225
0/ 50 = 0% |
8 86ms 9/ 50 = 18% 1/ 50 = 2% ae-1-60.edge6.Frankfurt1.Level3.net [4.69.154.10]
0/ 50 = 0% |
9 85ms 10/ 50 = 20% 2/ 50 = 4% ae-1-60.edge6.Frankfurt1.Level3.net [4.69.154.10]
0/ 50 = 0% |
10 85ms 8/ 50 = 16% 0/ 50 = 0% 195.16.161.58
2/ 50 = 4% |
11 —- 50/ 50 =100% 40/ 50 = 80% 206-127-157-86.ncsoft.com [206.127.157.86]
0/ 50 = 0% |
12 85ms 10/ 50 = 20% 0/ 50 = 0% 206-127-158-1.ncsoft.com [206.127.158.1]

2 42ms 6/ 50 = 12% 1/ 50 = 2% 115.Red-80-58-67.staticIP.rima-tde.net [80.58.67.115]
0/ 50 = 0% |
3 —- 50/ 50 =100% 45/ 50 = 90% 65.Red-81-46-71.staticIP.rima-tde.net [81.46.71.65]
0/ 50 = 0% |
4 —- 50/ 50 =100% 45/ 50 = 90% 46.Red-80-58-81.staticIP.rima-tde.net [80.58.81.46]
0/ 50 = 0% |
5 47ms 5/ 50 = 10% 0/ 50 = 0% 213.140.50.246
0/ 50 = 0% |
6 69ms 7/ 50 = 14% 2/ 50 = 4% xe1-1-0-0-grtpareq2.net.telefonicaglobalsolutions.com [84.16.13.190]
0/ 50 = 0% |
7 67ms 7/ 50 = 14% 2/ 50 = 4% prs-b8-link.telia.net [80.239.195.193]
0/ 50 = 0% |
8 71ms 5/ 50 = 10% 0/ 50 = 0% prs-bb2-link.telia.net [213.155.131.14]
10/ 50 = 20% |
9 144ms 15/ 50 = 30% 0/ 50 = 0% ash-bb4-link.telia.net [62.115.135.116]
3/ 50 = 6% |
10 182ms 18/ 50 = 36% 0/ 50 = 0% dls-b21-link.telia.net [213.155.137.29]
12/ 50 = 24% |
11 —- 50/ 50 =100% 20/ 50 = 40% ncsoft-ic-307708-dls-b21.c.telia.net.10.115.62.in-addr.arpa [62.115.10.106]
0/ 50 = 0% |
12 299ms 33/ 50 = 66% 3/ 50 = 6% 64.25.32-9.ncsoft.com [64.25.32.9]
0/ 50 = 0% |
13 —- 50/ 50 =100% 20/ 50 = 40% 64.25.32-26.ncsoft.com [64.25.32.26]
0/ 50 = 0% |
14 297ms 30/ 50 = 60% 0/ 50 = 0% 64.25.33-1.ncsoft.com [64.25.39.1]

2 42ms 11/ 50 = 22% 7/ 50 = 14% 115.Red-80-58-67.staticIP.rima-tde.net [80.58.67.115]
0/ 50 = 0% |
3 —- 50/ 50 =100% 46/ 50 = 92% 177.Red-80-58-88.staticIP.rima-tde.net [80.58.88.177]
0/ 50 = 0% |
4 —- 50/ 50 =100% 46/ 50 = 92% 46.Red-80-58-81.staticIP.rima-tde.net [80.58.81.46]
0/ 50 = 0% |
5 46ms 7/ 50 = 14% 3/ 50 = 6% et7-0-0-400-grtbcntb1.net.telefonicaglobalsolutions.com [94.142.103.185]
0/ 50 = 0% |
6 56ms 4/ 50 = 8% 0/ 50 = 0% xe2-1-8-0-grtmadno1.net.telefonicaglobalsolutions.com [176.52.251.241]
1/ 50 = 2% |
7 70ms 7/ 50 = 14% 2/ 50 = 4% xe8-1-2-0-grtmadde2.red.telefonica-wholesale.net [176.52.251.226]
0/ 50 = 0% |
8 55ms 7/ 50 = 14% 2/ 50 = 4% 62.156.128.33
0/ 50 = 0% |
9 54ms 5/ 50 = 10% 0/ 50 = 0% mad-sb3-i.MAD.ES.NET.DTAG.DE [217.5.95.166]
1/ 50 = 2% |
10 —- 50/ 50 =100% 44/ 50 = 88% 87.190.232.142
0/ 50 = 0% |
11 52ms 6/ 50 = 12% 0/ 50 = 0% 93.188.132.20

Mods, stop deleting my posts.
Sorry(not really) for my bad English.

Ping Test Vs. In Game Ping

in WvW

Posted by: Fuzzion.2504

Fuzzion.2504

Use WTFast. Connect to CA , but thats mostly asia

Fuzzionx [SF]
Guest member of [LOVE]
JQ official Prime Minister

Ping Test Vs. In Game Ping

in WvW

Posted by: Chobits.2430

Chobits.2430

Playing from Japan on a 50/50 hikari fiber connection, I was having bad issues with lag. I subscribed to a VPN service and improved my ping depending on which server I connected to. Basically rerouting my internet traffic to a more optimal path thru the internet. Ping went from about 250+ down to about 180.

(edited by Chobits.2430)