Guild Wars 2

I’ll admit. I’m extremely frustrated. I will avoid any details to avoid another infraction, but here is my recent experience.

Every single day for the past week in WvW, I have run across hackers – and I hate to use that term, as the game equivalent of a script kiddie doesn’t even deserve that term. I’ll just call them cheaters. Flagrant cheaters. Flying around, noclipping into castles, instant respawn at point of death, moving at 2 or 3 times max run speed, teleporting away 150+ feet after being downed, only to teleport another 150 feet when reach them again.

Most of these I have reported. Some I’ve been unable to get a target on, but on the majority I’ve targeted, right click the name, report, and …. And then I am reminded that Anet doesn’t actually give a rat’s kitten about it. How can they claim to when they don’t even have a category for exploiting, cheating, or hacking? They have no write-in to describe what was observed. So I’m immediately impressed with the fact that, if you don’t care enough to add an entry to a drop down, you probably don’t care.

Or Anet likes to make things hard for themselves – you know, a detective game! I wonder what this person actually meant when they reported them?
And the icing on the cake is that trying to resolve this like adults – find the guild leader of the guild the cheater is representing – no names given – it’s infracted. Fine. Don’t let us try to resolve our own issues – but then, for the love of god, do YOUR part if you won’t let us do it for you. And give us the option at least to report someone who is cheating and describe the specific cheat being used.

It would be nice if one of the options was more specific to being able to report some form of cheating. Or at the least it would be nice to know why this option was apparently deliberately left off the list… concerns with abuse perhaps?

I do have to admit, however, that I rarely see anyone cheating, so it does seem ANet is on top of things as best as they can be. However, giving the community a small tool to assist could potentially be useful.

Deja vu

One of the main problems with this would be all the angry reports made that would waste resources.
Someone gets owned by another player and he decides to report him for cheating. That would require ArenaNet to waste resources on investigating someone that have done nothing wrong.

Hi everyone,

Thanks for posting this. We understand that you find the use of cheats annoying and you feel without tools to help. We will forward this to the team so they know and they can add additional options to the report menu. Regarding reports, besides the in game tool remember that you can also take screenshots or videos and forward them to the CS team – http://en.support.guildwars2.com/- so they can take measures. Those measures, however, require some time and the team must be 100% sure before issuing an action but be sure that the team does care about cheating and are working to make things easier for everyone, like for example making it easier to report the teleporting bots which we know are not easy to report.

In the meantime, we need you to keep reporting as best as you can. Have for sure that bots and hacks will be dealt with.

Thanks for your understanding.
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