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Posted by: Michael Henninger.7451

Michael Henninger.7451

Game Support Lead

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Keeping this short, there is no need to submit a ticket. Customer Support is not handling anything related to the tourney at this time. I will update if this changes.

GM Delicious Intent
Twitter: @ANetCSLead
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Posted by: Delois.3974

Delois.3974

So if we dont get a box/not right amount are we screwed? People STILL havent got the stuff from last season too. Up untill this post you have not acknowledged any post about people not having right boxes/missing some or given instrusctions on how to fix or if there will be any.

(edited by Delois.3974)

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Posted by: Crise.9401

Crise.9401

So, we are screwed on any rewards… that is just absolutely stellar, thanks for this.

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Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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The team is working on sending them out – I just don’t have the answers we’re looking for (I didn’t get mine yet either). Please stay positive in this thread. Thanks!

GM Delicious Intent
Twitter: @ANetCSLead
GM Delicious Intent.5928

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Posted by: Grym.4295

Grym.4295

I’m positive I haven’t got mine yet

The slave dreams not of freedom, but of becoming the master.

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Posted by: Osculim.2983

Osculim.2983

Yep as a non wvw player trying this for the first time this situation is not making me wanna do more wvw to be honest. If what delois is saying is true then ye this is it for me and wvw. Ill be positive if you throw in a extra 50 tickets for the wait ^^

(edited by Osculim.2983)

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Posted by: Delois.3974

Delois.3974

Sorry if I sounded negative, I am just very direct (coming from eve and all, very different community/devs) and concerned with the previous season not resolved. I hope you guys prove me wrong I am NA and will need to see if I get mine

All we want is open and clear comunication

(Added smiles to make less negative)

(edited by Delois.3974)

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Posted by: Michael Henninger.7451

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Michael Henninger.7451

Game Support Lead

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I’m positive I haven’t got mine yet

Nice! =)

GM Delicious Intent
Twitter: @ANetCSLead
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Posted by: Raelag Arkhen.6347

Raelag Arkhen.6347

I have positive cookies if any of you want some.

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Posted by: Markus.9084

Markus.9084

And what about the players who transfer AFTER the end of the league and who are forced to stay in Eotm ?

Will it be fix soon ?

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Posted by: CaboSoul.1204

CaboSoul.1204

It’s good that we finally got a reaction however this topic https://forum-en.gw2archive.eu/forum/wuv/wuv/Issues-granting-Season-reward-chests/first is making me very worried that there is going to be a round 2 of no rewards.

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Posted by: Crise.9401

Crise.9401

The team is working on sending them out – I just don’t have the answers we’re looking for (I didn’t get mine yet either). Please stay positive in this thread. Thanks!

I would like to stay positive but it is kind of hard… because there seems to be a lot of issues rather than just one with no-rewards.

  • Battle Historian says my world placed second
  • Leaderboards says my world placed 3rd (though I am positive it said second earlier also, still after EU reset).
  • Achievements says my world placed 4th, and are still holding my chest hostage (which I assume isn’t even the correct chest to begin with).
  • Reddit says my world finished second.

Which am I supposed to believe here? I am inclined to trust the battle historian the most because that makes the only instance of two sources coinciding with one another (even though reddit can not be considered official, I have not seen anyone disputing it either).

And all this talk about season one rewards still missing in action, well let’s just say it does not exactly inspire confidence.

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Posted by: Acrisor.8097

Acrisor.8097

Trophy Finishers were not in the chests.

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Posted by: Crise.9401

Crise.9401

Trophy Finishers were not in the chests.

This, one, is correct they were not supposed to be. ReadyUp today confirmed that they are supposed to be delivered via the in-game mail system like last time.

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Posted by: PattyCakeChamp.5268

PattyCakeChamp.5268

The team is working on sending them out – I just don’t have the answers we’re looking for (I didn’t get mine yet either). Please stay positive in this thread. Thanks!

I would like to stay positive but it is kind of hard… because there seems to be a lot of issues rather than just one with no-rewards.

  • Battle Historian says my world placed second
  • Leaderboards says my world placed 3rd (though I am positive it said second earlier also, still after EU reset).
  • Achievements says my world placed 4th, and are still holding my chest hostage (which I assume isn’t even the correct chest to begin with).
  • Reddit says my world finished second.

Which am I supposed to believe here? I am inclined to trust the battle historian the most because that makes the only instance of two sources coinciding with one another (even though reddit can not be considered official, I have not seen anyone disputing it either).

And all this talk about season one rewards still missing in action, well let’s just say it does not exactly inspire confidence.

The leaderboards will not necessarily reflect your placement in the tournament. The leaderboard is totally separate. Example, in NA wvw, the 1st place gold league tournament winner is ranked 2nd, and the 2nd place tournament winner is ranked 1st. Where are you reading your ranking in the achievement panel btw? I can’t find it. And lastly, patience.

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Posted by: Delois.3974

Delois.3974

The leaderboards will not necessarily reflect your placement in the tournament. The leaderboard is totally separate. Example, in NA wvw, the 1st place gold league tournament winner is ranked 2nd, and the 2nd place tournament winner is ranked 1st. Where are you reading your ranking in the achievement panel btw? I can’t find it. And lastly, patience.

NA still has 3h’s left before its updated which is why they are not right.

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Posted by: MrKarma.4576

MrKarma.4576

yup no chest here either, transfered from gandara in the first week back to vabbi, did my time in eotm, then played normal wvw in vabbi whilst being told i still represented gandara and nil chest, no chest totally bereft of chestyness. nice to see though that support is talking to us, and in the same chestless boat.

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Posted by: volcano.3176

volcano.3176

i didnt get my chest i must be positive right server gandar 1fst place and all 2014 wvw achievments done … and no chest ..

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Posted by: Atuq.5768

Atuq.5768

So where is the support thread for those who didn’t get the rewards for season 1?

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Posted by: fizzypetal.7936

fizzypetal.7936

In my World vs World tab it says that the WvW Spring Tournament 2014 Reward Chest (unlocked).

I completed the Meta, our server placed 1st.

I never received a chest to unlock. Will I still receive a chest at some point even though my client says I already unlocked it (lies!!!)? Or has one of Scarlet’s minions magicked it away to a place, far, far away never ever to be seen? Please, please…please say it ain’t so! My first tourney…and a gold loot box to boot…

/cry.

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Posted by: Wielder Of Magic.3950

Wielder Of Magic.3950

Same situation as most.
Server : SFR.
Placed first, got the achievement for placing as first under my WvW achievement tab, showing an opened chest, yet never got a chest or key or anything.
Yet somehow my guildies did get their chests.
I know kitten about coding/programming, but is it really that hard to make things function properly for once?

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Posted by: Malediktus.9250

Malediktus.9250

Did not get my chest, also got the wrong achievement. My server Riverside [DE] got 2nd this season, but my achievement says 7th (same as 1st season)

Attachments:

1st person worldwide to reach 35,000 achievement points.

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Posted by: Crise.9401

Crise.9401

Where are you reading your ranking in the achievement panel btw? I can’t find it. And lastly, patience.

From the hidden achievement that is supposed to award you the chest, it is under the main WvW achievement category and won’t show up unless you have it. I have “5th place” from the last tourney and a “4th place” from the current tourney, latter of which is obviously incorrect (can’t remember our placement for the first one, and can’t be bothered to check).

In another topic I also saw people saying that both of their placement achievements were incorrect (ie. even the old one for season 1) and multiple reports of people saying they got incorrect placement achievements as well, sometimes better than they were supposed to sometimes worse (dunno if this is a text glitch, guess not because people who did manage to get the chest report incorrect numbers of tickets as well).

Disclaimer: the achievement wording might not be exact, but the gist is basically that it is titled based on your worlds position at the end of the tourney.

Edit: ninja’ed with the screenshots

(edited by Crise.9401)

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Posted by: Pandora.5084

Pandora.5084

I’m a wvw regular and I’m wondering, like many others, where is my chest?
My boyfriend logged in his account and got it right away but for me is a different story. I already had a problem with chests which I didn’t even send a ticket because it’s always some major mojo sent by anet on my account for some reason but I do put my voice when problems are also with general public.

I’m hoping this gets fixed…

(out of context Please put more timing into the autorization to get in the forum… Most times the mail gets in the inbox too late. Thanks.)

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Posted by: atheria.2837

atheria.2837

The team is working on sending them out – I just don’t have the answers we’re looking for (I didn’t get mine yet either). Please stay positive in this thread. Thanks!

The “team” should have been working on this for weeks since we know who was going to win weeks ago.

This WvW season wasn’t about competition, it was about some buying guilds, some losing a lot of those guilds and many more staying put and working their tail ends off.

This “win” isn’t one even for the winners who will get “rewards” but so far not any even fighting.

Not keeping all IT jobs here is a major reason IT is so bad HERE. 33y IT 10y IT Security

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Posted by: atheria.2837

atheria.2837

Did not get my chest, also got the wrong achievement. My server Riverside [DE] got 2nd this season, but my achievement says 7th (same as 1st season)

You live in here more than most – 23K+ wow.

Not keeping all IT jobs here is a major reason IT is so bad HERE. 33y IT 10y IT Security

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Posted by: shaktiboi.5194

shaktiboi.5194

Jade Quarry, just checked, no reward chest, nothing other than “Mist Runner” in my Spring Tourney listings (yes, I’m 10/10).

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Posted by: Delois.3974

Delois.3974

Jade Quarry, just checked, no reward chest, nothing other than “Mist Runner” in my Spring Tourney listings (yes, I’m 10/10).

We dont get for another 20-30min

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Posted by: Zymosis.9283

Zymosis.9283

Still no chest here, also got wrong tier placement in achievements it says i’ve finished 4th place even tough our server (far shiverpeaks) finished 2nd. And no i have not changed servers.

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Posted by: T raw.4658

T raw.4658

So what happens for the players who were hacked and are awaiting an account rollback

They going to get nothing too?

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Posted by: Chris Barrett

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Chris Barrett

Gameplay Programmer

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We’re investigating a bug or bugs involved with delivering this tournament’s rewards to some players. We’ll update this thread when we have more information available.

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Posted by: Isaac.6041

Isaac.6041

We’re investigating a bug or bugs involved with delivering this tournament’s rewards to some players. We’ll update this thread when we have more information available.

Thank you Chris. Hope the bugs will be fixed soon.

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Posted by: Outlaw.3421

Outlaw.3421

For some reason I have bad deja vu. I think the last time it may have rolled out in waves too right?

(edited by Outlaw.3421)

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Posted by: Ada Bee.2934

Ada Bee.2934

No chest.

Guess it’s still bugged…

<sigh>

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Posted by: shaktiboi.5194

shaktiboi.5194

Jade Quarry, just checked, no reward chest, nothing other than “Mist Runner” in my Spring Tourney listings (yes, I’m 10/10).

We dont get for another 20-30min

EDIT: I just now received the 1st place reward chest. So did my wife. Thanks!

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Posted by: Pray For Kosmos.5849

Pray For Kosmos.5849

still haven’t gotten my chest!

Colin Johanson: “Everyone, including casual gamers, by level 80 should have the
best statistical loot in the game. We want everyone on an equal power base.”

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Posted by: Gaesesagai.9421

Gaesesagai.9421

Hello,
I haven’t got my reward (chest) either. Also, my achievements don’t show at all the placing for my world (Desolation – I don’t know if it matters, but I did switch server, from Ring of Fire, before the tournament started). I’m adding a print screen done minutes before posting this.
Still, I’m happy it’s been addressed, and hoping it will be resolved soon. The mistforged weapons really look great.
Thank you.

Attachments:

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Posted by: jakep.9572

jakep.9572

@Gaesesagai:

The achievement for the placing is under the “WvW” tab, not the “WvW Tournament” tab. That said, that achievement is also apparently bugged. I am on Ehmry Bay, which came in 4th, and my achievement is listed as 8th.

EDIT: I also have not received my reward. Dunno if the two are related. I have not switched servers since they were reduced in price however long ago, definitely long before the tournament started

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Posted by: TheDevious.1508

TheDevious.1508

I’m on Gate of Madness and no chest/reward for me either.

Also completed 10/10 WvW Spring Tournament 2014 and WvW achievement correctly shows we came in first place.

Tried relogging multiple times and going into WvW and Home Instances as suggested by other people, but still nothing.

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Posted by: grifflyman.8102

grifflyman.8102

Guys have faith, last time there was an issue like this everyone ended up with the correct rewards

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Posted by: AysonCurrax.3254

AysonCurrax.3254

well, good to know this is going on over here and the actually bug report threads are being ignored.

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Posted by: Test.8734

Test.8734

INCOMING update:

1. ALL bugged chests will be awarded on July the 1st.

2. The tickets TRADER will be removed from the game on JUNE the 30th.

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Posted by: Muusic.2967

Muusic.2967

I’m just happy that JQ isn’t FR in EotM for a 5th week

Be who you are and say what you feel for those who mind dont matter and those who matter dont mind
~Dr. Seuss

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Posted by: somsom.5201

somsom.5201

Says I got 1st place…but I didn’t.

Oh, and of course I didn’t get my chest either.

gg I guess.

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Posted by: RabidCoqui.1983

RabidCoqui.1983

JQ resident and achieve says I got 2nd.

Haven’t received chest…

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Posted by: Scriniel.2930

Scriniel.2930

I didn’t get my rewards but it says I got 1st place on my achievement list. Funny, because my server (blackgate) got 3rd. It’s not that I don’t like that it says 1st place, but sadly it is not true. I would still like my rewards either way.

I have never transferred servers. This is the server I’ve been on since I bought the game. My husband got his rewards on his account. I would just like mine.

Attachments:

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Posted by: Delois.3974

Delois.3974

JQ resident and achieve says I got 2nd.

Haven’t received chest…

I got both right so its not just a server thing.

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Posted by: Doggie.3184

Doggie.3184

I got 2nd place Chivo in my list for FA, but no chest. I also did every single tournament chivo.

| Fort Aspenwood (NA): Sylvari Daredevil Thief Main: All Classes 80. |
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Posted by: Zanshin.5379

Zanshin.5379

Fort Ranik.
No Chest.
Achievement says we finished first. We actually finished dead last.

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Posted by: Barzhal.2640

Barzhal.2640

I still have no chest. I earned every achievement in the tourney and my server placed second. Are they coming? Are we just SOL?