Level 80 boost item temporarily disabled February 25, 2017

Level 80 boost item temporarily disabled February 25, 2017

in News and Announcements

Posted by: Stephanie Bourguet

Stephanie Bourguet

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Hello Tyrians,

We have temporarily disabled the Level 80 boost item to address an issue. While we investigate, players will still be able to purchase HoT and receive the level 80 boost item but won’t be able to use it.

Players who had just started using the boost to test their characters in the Silverwastes will be returned to their home (example: Divinity’s Reach for Humans etc) and the effects of the boost will be cancelled as if they had not yet used it.

We apologize for any inconvenience caused. Thank you for your patience and understanding while we are working on this. We will update this thread when the issue has been fixed and the boost has been re-enabled.

Level 80 boost item temporarily disabled February 25, 2017

in News and Announcements

Posted by: Stephane Lo Presti

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Stephane Lo Presti

Content Marketing Manager, French

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Update (2/25/2017): the Max-Level Boost items are disabled until further notice, as we continue investigating issues with it. We’re sorry for the inconvenience and will update this thread when we have more information.

Level 80 boost item temporarily disabled February 25, 2017

in News and Announcements

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Update 2/28/2017: A few days ago, we became aware that Play for Free accounts were inadvertently being given access to a Level 80 boost and a shared inventory slot, content normally reserved for players who purchase Guild Wars 2: Heart of Thorns. We temporarily disabled these features in order to work on resolving the issue. Now that we’ve ascertained that the features are functioning as they should, we are re-enabled the Level 80 boost and the shared inventory slot for players who purchase Guild Wars 2: Heart of Thorns. The Play For Free accounts that were given the untended features will be allowed to retain them. We appreciate your patience as we addressed the situation, and extend our thanks to those who reported it.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)