Ladies and gents, in case those that are not on reddit for whatever (unimaginable) reason, they’ve announced their new “Known Issue Tracker”:
Reddit post:
https://www.reddit.com/r/Guildwars2/comments/48v1x4/announcing_the_known_issue_tracker/
The tracker itself:
http://help.guildwars2.com/entries/98802888
Bug reporting guide lines:
http://help.guildwars2.com/entries/98788978
Most notably, it says “please submit an in-game bug report so we can get to work on fixing it!”. Now some of you might or might not have been doing so before… But with their announcement, why not put the system to the test.
I know that there are various bugs with the thief specifically, as well as other things in game, that some would love to get resolved, so take the time to write a bug report in game for the bugs you find (for the thief class and just for the game in general).
Now, without defending the dev’s too much… I would like to say that you shouldn’t expect the bugs to be fixed the moment or the day after you submit them. Who knows what they have on their plate/table in terms of work. Reproduce-ability of the bug as well as trace-ability (on a debugging level) can also be a kitten that delays the fix. So please be patient. Their guide lines are worth reading on how to submit good bug reports.
Personally, as a dev (not a game one though), I love it when users find bugs and tell me about them. As much testing as is done, and as much as I (and I hope I speak for all devs in general) aim for perfection, it is impossible to achieve it – yet we stride for it. When a user finds a bug and submits it, it shows, at least to me, that they do use whatever I’ve made, and care enough for it to want to work perfectly (as do I). And when the bug is fixed, I know that I’ve made the user at least a bit happy. But, that’s just me.
So yeah. Go out there and report bugs.
