Q:
How are you supposed to report someone?
A:
Sent a report with as much information as you can to exploits@arena.net
Why don’t you try and use the search function before posting new threads?
Nice answer…not!
And what you want to write in that mail?“There was a hacker from **** – he was Asura and wearing black armor”
Something like that?
Write in with as much evidence as you can.
Date, time, server, guild, race, profession. Support this with photos and videos. If you have nothing pictorial or graphical, they probably can’t do anything about it. Also, click on the character and click “Report” then note down his username like dahsduiahsd.1323.
I eat breakfast for dinner.
Sent a report with as much information as you can to exploits@arena.net
Sgt Killjoy – “Pedantic” “babe” and “bff” of Saiyr
The devs don’t care about WvW so I’m gonna kill players in PvE!
The devs don’t care about WvW so I’m gonna kill players in PvE!
Sent a report with as much information as you can to exploits@arena.net
Did you read my question or just the title?
you cant report them since you cant get any names of enemy players. I could send a report but all they would get is some pictures of anonymous hackers/exploiters.
Sent a report with as much information as you can to exploits@arena.net
Why don’t you try and use the search function before posting new threads?
From a mod: we really understand your frustration with the missing option to report hackers/exploiters ingame and it will be forwarded to the team. But be assured that we really do appreciate reports of those users, in order to do that head over to https://en.support.guildwars2.com/ and open a ticket. Providing us with screenshots and/or videos may speed up the process or help us to validate those cases as well. Also if you have a detailed instruction what enables those exploits, or how any kind of exploits are done, feel free to send those instructions to exploits@arena.net.
Thanks for your cooperation and understanding.
Sgt Killjoy – “Pedantic” “babe” and “bff” of Saiyr
The devs don’t care about WvW so I’m gonna kill players in PvE!
The devs don’t care about WvW so I’m gonna kill players in PvE!
Sent a report with as much information as you can to exploits@arena.net
Why don’t you try and use the search function before posting new threads?
Nice answer…not!
And what you want to write in that mail?
“There was a hacker from **** – he was Asura and wearing black armor”
Something like that?
Aloha Luana – The Iron Triangle [IRON]
Warrior – Gunnar’s Hold
Will always love Elona!
Warrior – Gunnar’s Hold
Will always love Elona!
Sent a report with as much information as you can to exploits@arena.net
Why don’t you try and use the search function before posting new threads?
Nice answer…not!
And what you want to write in that mail?“There was a hacker from **** – he was Asura and wearing black armor”
Something like that?
If they have any sort of record of what people have been doing – which they must if they want to catch people exploiting or using a cheat they can’t yet detect automatically without just grabbing a coffee and sitting down to watch them in case it happens again – I think we can reasonably assume they’ll be able to do something like check (the actual character/acc names of) who was there at the time.
Or did you think they’re just going to go ‘well miscellanea834 said this person was hacking, might as well ban them’?
If they have any sort of record of what people have been doing – which they must if they want to catch people exploiting or using a cheat they can’t yet detect automatically without just grabbing a coffee and sitting down to watch them in case it happens again – I think we can reasonably assume they’ll be able to do something like check (the actual character/acc names of) who was there at the time.
Or did you think they’re just going to go ‘well miscellanea834 said this person was hacking, might as well ban them’?
This is why they ask for pictures when reporting.
Unfortunately game logging goes only so far. You can’t log every action of every player. The server would be bogged down with log-file writes.
What they do have is lists of logs that inform them of certain things that can be used for hacking/exploiting, but more often than not bans only occur when an admin spectates the accused or temp bans using said information.
Think of it like this:
If Anet had enough info in their logs to prove someone was hacking/exploiting why do we even need to report them? They should have a code that can look for this and ban on the spot.
game administration is a very tricky thing to do, most of the very good admins could have been police detectives if they wanted to.
you also could send a ingame report and add this information to your email.
like “this guy used this exploit, i have sent in a ingame report at DD.MM.YYYY at around HH:MM”
that way they should be able to find the report and get the accountname.
Also, click on the character and click “Report” then note down his username like dahsduiahsd.1323.
That’ll work. All you need is some identification of the person then a email to anet seems like it actually will do something. Thanks!
We still need a report system for exploits/hacks.
Come to think of it we have a nifty system for Reporting bugs why cant we duplicate that for reporting too?
Didn’t they fix it so the report feature no longer gives you the account name?
Sent a report with as much information as you can to exploits@arena.net
Why don’t you try and use the search function before posting new threads?
Nice answer…not!
And what you want to write in that mail?“There was a hacker from **** – he was Asura and wearing black armor”
Something like that?
Are you really that oblivious? Along with a screenshot, time, date, borderland, what they were doing. Information that helps and that cannot be changed. All the effort you spend on snide remarks could be used towards searching before you ask something that has been asked dozens of times and that have already had numerous moderator responses. What I am telling you is exactly what ANet has already said, many, many times.
Reporting for botting is also ANet’s response to not having a exploiter report.
Sgt Killjoy – “Pedantic” “babe” and “bff” of Saiyr
The devs don’t care about WvW so I’m gonna kill players in PvE!
The devs don’t care about WvW so I’m gonna kill players in PvE!
(edited by GuardianOMS.8067)
If they have any sort of record of what people have been doing – which they must if they want to catch people exploiting or using a cheat they can’t yet detect automatically without just grabbing a coffee and sitting down to watch them in case it happens again – I think we can reasonably assume they’ll be able to do something like check (the actual character/acc names of) who was there at the time.
Or did you think they’re just going to go ‘well miscellanea834 said this person was hacking, might as well ban them’?
This is why they ask for pictures when reporting.
Unfortunately game logging goes only so far. You can’t log every action of every player. The server would be bogged down with log-file writes.
What they do have is lists of logs that inform them of certain things that can be used for hacking/exploiting, but more often than not bans only occur when an admin spectates the accused or temp bans using said information.
Think of it like this:
If Anet had enough info in their logs to prove someone was hacking/exploiting why do we even need to report them? They should have a code that can look for this and ban on the spot.game administration is a very tricky thing to do, most of the very good admins could have been police detectives if they wanted to.
I wasn’t trying to imply they had enough to ban them on logs alone (at least not always – maybe they delay them like Valve), rather that they should be able to figure out the name (or this has been my experience when reporting people in other games, when they would do things like glitch into terrain and interact with objectives without revealing themselves by killing anyone) if they know the location, rough time, etc.
The pictures/video/description should make it easier to know what to look for exactly (both in the case of exploits, since anyone could theoretically do it, and because if they get a significant # of reports it won’t be practical to have someone stare at each one until they happen to do something obvious). I suppose even knowing what they look like could help, since if they know ‘these 20 people were here at roughly this time’ probably only one will look exactly that way.
That said, if you want to report someone, letting them kill you may actually be a viable way to provide more information. Even without killboards it seems like something they’d likely keep track of.
Also, click on the character and click “Report” then note down his username like dahsduiahsd.1323.
That’ll work. All you need is some identification of the person then a email to anet seems like it actually will do something. Thanks!
actually. If i recall correctly, they removed this. When you report someone in WvW the UI will also tell you “Tell us the reason for reporting [Worldname] [Worldrank]”.
It used to show the Accountname, but as far as I recall, they have changed that already month ago. I might be wrong, cant login right now to verify.
So as others already said. Use the ingame reporting function and report him for botting. Write an email to given e-mail address and put in as much information as you can, including date and time of your ingame report.