11-15-12 progress on character lost.

11-15-12 progress on character lost.

in Account & Technical Support

Posted by: Icetforu.2091

Icetforu.2091

I was lvling my alt, a 71 thief, played for a bit, got half into 72 to 73, I explored, did my daily, and got some waypoints / items.
Wanted to go to an other area, got kicked out of GW2, claiming it were firewall issues, and upon loging in in the morning, I’m back at 71, lost my items, and my explorable progress.

I don’t see how a rollback is supposed to be of any help? ArenaNet, I suggest you next time just give an announcement beforehand, that there either will be a server shutdown, or that if you continue to play that progress might be lost in the next X hours. Since this is just a pure letdown.

11-15-12 progress on character lost.

in Account & Technical Support

Posted by: Phoenix.1632

Phoenix.1632

That’s quite a let down, i was playing at the same time, and haven’t lost a thing, even though i got kicked off as you did with the firewall problem excuse.

That was due to the EU servers being offline, but the rollback seems to be selective, it happened to my girlfriend, she luckily only lost half a level and a few waypoints, and i didn’t lose as much as a copper.

I suggest writing a support ticket, but with the experience i’ve had with them the last few days, don’t get your hopes up, they can’t even track and replace a LOST mail between characters containing armor that was crafted for a friend, all they said was that they don’t have the means to do it, and tough luck…

Good luck though, i hope you get your stuff back

11-15-12 progress on character lost.

in Account & Technical Support

Posted by: ShiningSquirrel.3751

ShiningSquirrel.3751

I was lvling my alt, a 71 thief, played for a bit, got half into 72 to 73, I explored, did my daily, and got some waypoints / items.
Wanted to go to an other area, got kicked out of GW2, claiming it were firewall issues, and upon loging in in the morning, I’m back at 71, lost my items, and my explorable progress.

I don’t see how a rollback is supposed to be of any help? ArenaNet, I suggest you next time just give an announcement beforehand, that there either will be a server shutdown, or that if you continue to play that progress might be lost in the next X hours. Since this is just a pure letdown.

Your assuming it was a rollback. This has happened to many of us before when there was an unexpected disconnect, either on our end or from the servers end. If it was a rollback, it would effect all players, not just a handfull. And BTW, I have seen this happen on many other client/server games as well, it’s not something that only happensin GW2. It sucks, it’s annoying and disheartening, but not much anyone can do about it.

11-15-12 progress on character lost.

in Account & Technical Support

Posted by: LadyJane.1472

LadyJane.1472

Posted the same in another thread, still hoping for a clarification:

Tonight around 23.10 we (my fiancee and I) finished Arah Explorable path 3 with our regular dungeon group. We finished, received our chest which I remember commenting on gave me 2 exactly the same blues, 2x Rampager Reinforced Chest of bla and a Blue Hammer of bla. We received our 60 tokens, the 2/5 Arah explorable achievement and decided to head out.
As we click the [→ button to head out of the instance, we all crash out 1 by 1 and can’t log back in. Upon checking twitter we realized practically all EU servers experienced the same issue and decided to go do something else till it was fixed.
Tonight, after the new build, we logged back in to test some new features and to our great surprise we got rolled back in our Arah dungeon for some reason.

We lost the achievement, lost the 60 tokens, even lost the loot we received from the end chest! This intended or fixable?

Wouldn’t be the first time we got screwed out of our dungeon tokens, back when the DR hit unintended we also lost loads of tokens, not to mention the 1200 times AC explorable bugged out on the last boss, decided not to end the instance after the last boss and rewarding us any tokens :\

- ‘Lady’ Lionheart of Aurora Glade -

11-15-12 progress on character lost.

in Account & Technical Support

Posted by: Xeorez.6380

Xeorez.6380

Same problem here, i lost lvl 19 to lvl 20 progress and most of my exploration trough Brisban Wildlands…