2 accounts one credit card, Chargeback

2 accounts one credit card, Chargeback

in Account & Technical Support

Posted by: keyoftwilight.2369

keyoftwilight.2369

Hello.
My account was bought using my friend’s credit card. My roommate owns the credit card and has his own account. He did something that got him banned, and he’s still denying that he did it. Now he wants to charge back his guildwars 2 purchase only, not mine because I’ve paid him cash back for it. If he does, does that mean my account will get closed due to his stupidity? Thanks.

2 accounts one credit card, Chargeback

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Hello.
My account was bought using my friend’s credit card. My roommate owns the credit card and has his own account. He did something that got him banned, and he’s still denying that he did it. Now he wants to charge back his guildwars 2 purchase only, not mine because I’ve paid him cash back for it. If he does, does that mean my account will get closed due to his stupidity? Thanks.

His credit card is tied to your account, so I’m concerned that you may have issues. I would suggest that you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. So that now to see if there’s a way to sort this out to keep your account from getting impacted by your friend’s actions.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

2 accounts one credit card, Chargeback

in Account & Technical Support

Posted by: keyoftwilight.2369

keyoftwilight.2369

Hello Gaile. Thank you, I will.