Guild Wars 2

8 days and only 1 automated response from anyone concerning my hacked account.

Per the instructions of the ArenaNet team I had to submit a total of 3 tickets for my hacked account changing the title to properly funnel my tickets to the correct location.

I had high hopes of getting into this game and enjoying it…but now it seems as there is no light at the end of the tunnel and I should just be ok with the fact that I will not be playing GW2.

Guess its time to find a new game.

If anyone else reads this and has had a similar situation or if they have been reinstated post your story and inform the rest of us how long it took to get your hacked account reinstated and able to login.

120905-001531
120902-012151
120829-012357

Similar situation. Still unresolved initial ticket was from 8/29. I received 3 emails about Chinese IPs after I was already banned.

Hacked Account – Ticket submitted August 29 – Ticket number 120829-015428
120902-010546

Banned.
120829-015428

Home world changed.
120827-012607

It seems as only a handful of posts are being responded to by the moderators.

I do realize that they are dealing with an enormous amount of tickets…But it seems as most of the replies and advice they are giving is to wait…..which I have been doing for 8 days…

I know I am just beating a dead horse but maybe eventually I will elicit a response from an ArenaNet employee with an update on my status.

Same situation

[Incident: 120901-007463]
[Incident: 120905-003595]

You falks should post your numbers here:
https://forum-en.gw2archive.eu/forum/support/account/Players-Awaiting-Help-merged

Good luck to all of us =)

Dahgoth.4617:

You falks should post your numbers here:
https://forum-en.gw2archive.eu/forum/support/account/Players-Awaiting-Help-merged

Good luck to all of us =)

Thanks already did that….just trying to get as much exposure as possible

Better to keep 1 topic with all issues than make 10’000 different posts with same info

Hi,

Please refrain from creating double threads just in order to get as much exposure as possible.

For every problems like you have, please post them here.

Thanks for your understanding