Guild Wars 2 Forum - Account & Technical Support

A sincere thank you!

Shout out of thanks to the ANet Support team and GM Fluffy.

Long story short, I had an issue, and created a ticket. Despite it being the long weekend (Friday when ticket created) within 2 days I got an answer, and the problem was resolved.

I see way too any times when people are unhappy with support, and I’m sure they can’t fix every problem that’s out there, but I had to say how much I appreciated the great service and quick resolution of my issue.

A sincere thank you!

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

courin.2314:
Shout out of thanks to the ANet Support team and GM Fluffy.

Long story short, I had an issue, and created a ticket. Despite it being the long weekend (Friday when ticket created) within 2 days I got an answer, and the problem was resolved.

I see way too any times when people are unhappy with support, and I’m sure they can’t fix every problem that’s out there, but I had to say how much I appreciated the great service and quick resolution of my issue.

It’s so nice of you to post, and we really appreciate the kind words! I’m glad we could help and it’s nice that you took the time to write a note. <3

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

A sincere thank you!

in Account & Technical Support

Posted by: courin.2314

courin.2314

Gaile, Munchkin is standing over my shoulder with a big smile on her face to see your name. We miss you tons, and hope to see you this summer around PAX time!

HUGS!