Guild Wars 2 Forum - Account & Technical Support

About the problem of using new CDKEY

First, I’m very sorry, my English is bad…
Before me paragraph time because the problem of illegal CDKEY account was suspended the use of warning…
Guild wars 2 give me email is as long as another purchase legal CDKEY can also enable account. Do excuse me I have to buy CDKEY, the next step should be how to do?

About the problem of using new CDKEY

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Please discuss this matter with Support. Each issue is handled individually, and you may or may not be allowed to add a new code. Support can inform you about this.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

About the problem of using new CDKEY

in Account & Technical Support

Posted by: horsicorn.8650

horsicorn.8650

Gaile Gray.6028:
Please discuss this matter with Support. Each issue is handled individually, and you may or may not be allowed to add a new code. Support can inform you about this.

by “discuss this matter with support” do you mean file a ticket? because i’m in the same situation and i’d like to know how to proceed as well

About the problem of using new CDKEY

in Account & Technical Support

Posted by: Zaken.1806

Zaken.1806

@ horsicorn

If you have not send in any ticket, you should do so. If you already sent in a ticket, then you will be discussing the matter with support through emails and support system. Update your tickets with as much required info as possible.