About to be banned

About to be banned

in Account & Technical Support

Posted by: Mallyx.2396

Mallyx.2396

So when I first purchased Guild wars 1 I registered under an email adress that I would later change. Resulting in me becomming rather inactive on that old Email adress.

Now today, I find myself going back onto that old email adress..and I notice 4 mails from Arenanet, all saying that appearently due to suspicious activity, I could permanently lose my account. The earliest mail being from 20/02/2014, the last mail being from today saying my account will become banned within 72hours unless if I can confirm my account with a link to the GW2 site.

Now I’m wondering if this is a phishing attempt or if I’m going to be accountless in 72hours.

About to be banned

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I strongly believe you have been phished. Please see this thread: https://forum-en.gw2archive.eu/forum/support/account/A-Note-about-Phishing-Emails-1/first#post2074388

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

About to be banned

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

So when I first purchased Guild wars 1 I registered under an email adress that I would later change. Resulting in me becomming rather inactive on that old Email adress.

Now today, I find myself going back onto that old email adress..and I notice 4 mails from Arenanet, all saying that appearently due to suspicious activity, I could permanently lose my account. The earliest mail being from 20/02/2014, the last mail being from today saying my account will become banned within 72hours unless if I can confirm my account with a link to the GW2 site.

Now I’m wondering if this is a phishing attempt or if I’m going to be accountless in 72hours.

Biggest red flag it’s a fishing attempt – if it contains links.

Second Red flag – other than explaining a chat violation suspension, ArenaNet does not contact you first.